Caliber - Richmond in

4.4 (304reviews)
88%
600 Commerce Rd,  Richmond,  IN  47374

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (304)

Likely to Recommend

Repair Quality

I was very impressed by caliper collision from the time I dropped my vehicle off and Centerville Ohio to being told that it was being transported to Indiana from Indiana receiving phone calls about my vehicle and what was going on so I rated number 10 and I would recommend anyone who has have a tree land on their car or and didn't do much damage thank God for being in an auto accident they can do it all and I'm very proud of the way that I have decided and my insurance is the one who recommended it and I am glad of that and they done an excellent job it's back with me my car is and everything is fixed and I love it thank you so much caliper collision and Centerville Ohio and Indiana Big ten for both

Customer Service

I actually just said everything I believe that you need in my number one statement I couldn't ask for anything better the customer service the inspection everything I would give everything a number 10

Returned Clean

Likely to Recommend

Good repair work

Repair Quality

Unfortunately the right front came loose

Customer Service

Everyone was nice

My Experience

Repairs look great; your business relationship with Enterprise was also very helpful for my rental.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Communication was excellent! They let me know every step of the way what was going on and if there were any delays. They even helped facilitate picking up the car and starting repairs while I was away on vacation.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The repair was completed faster than promised and the process was very smooth.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Caliber Collision and their team did an amazing job on my 2022 Ford Escape after I had an accident where someone rearended me. They kept communication going, through email twice a week, on the status of the repairs. Alexander also drove me to pick up my rental car. 5 stars ⭐️⭐️⭐️⭐️⭐️

Customer Service

Returned Clean

My Experience

I was especially impressed by Alex in the paint department. He kept me updated as my repairs were being done. He talked with me by phone and text several times making sure every detail was perfect

Likely to Recommend

Repair Quality

Alex in the paint department was outstanding Excellent work and communication

Customer Service

Returned Clean

Likely to Recommend

Very satisfied.

Repair Quality

Repair looks good. Job was done timely.

Customer Service

Kept in contact with me via text. However, since some was auto sent it was confusing.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Kept me provided with updates on progress, very easy to work with

Customer Service

My Experience

This was a very good experience with this repair shop and I will certainly be using them again if I have any body work done on a vehicle in the future

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Paint is coming off back end of car already. Chemical used when washing left drip stains on door side trim.

Customer Service

They were very nice.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Looks like a new car again thank you