Caliber - Richmond in
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The communication and updates were fantastic. While the process took longer than expected, that was no fault of anyone at caliber. I would highly recommend using this shop for future work.
Likely to Recommend - 5.0/5.0 -
I would highly recommend this to my family and even my friends.
Repair Quality - 5.0/5.0 -
Everything went very smoothly, and I consistently received updates on the progress of my car repairs.
Customer Service - 5.0/5.0 -
Very helpful and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Alex did an incredible job. Don't even know anything was ever wrong with the area that was focused on. Very professional and always made sure to keep me in the loop with updates on how my vehicle was coming along!
Likely to Recommend - 5.0/5.0 -
The staff is very professional and they did and incredible job on fixing the area on my vehicle that was damaged.
Repair Quality - 5.0/5.0 -
Don't even notice the area that was redone.
Customer Service - 5.0/5.0 -
Alex always made sure to keep me in the loop with updates on my vehicle. One day he even called and mentioned that for some reason the email updates weren't going through and decided to call and make sure.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a good job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
Not happy about how the front bumper fits and how the front inner fender wells fit looks like the where just shoved into place and not installed properly.
Customer Service - 4.0/5.0 -
Service was good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alex was amazing to work with! Alex kept me updated along the way and had an attention to detail that made me feel comfortable.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 1.5/5.0
Customer Service - 2.0/5.0
My Experience - 5.0/5.0 -
Very friendly cordial and professional. Thank you Michelle for going out of your way to accommodate me. Excellent company!! Car looks like new! Definitely would recommend!!
Likely to Recommend - 5.0/5.0 -
Very pleased. Great people to work with
Repair Quality - 5.0/5.0 -
Excellent job
Customer Service - 5.0/5.0 -
Car looks brand new
My Experience - 5.0/5.0 -
Great communication and work! Thank you so much!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you all for fixing my car, it looks amazing. I was very satisfied with the constant updates on my car as well. I appreciate you all!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I really appreciated being kept up with the various parts of the repair process. The technician who worked on my repairs went above and beyond even finding a way to send me lil pictures of my car. He was able to get my vehicle back to me in timely manner, and worked with my schedule to do so. Great job Alex!! Big fan of services would recommend to a friend.