Caliber - Richmond in
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very friendly to talk to. This was my first accident with repairs and dealing with insurance and the body shop. Everyone was very helpful and kept me updated with the process of the repairs.
Likely to Recommend - 5.0/5.0 -
Very friendly associates.
Repair Quality - 5.0/5.0 -
I was kept in the loop on what was going on throughout the process of the repairs. Everyone was very friendly to talk to.
Customer Service - 5.0/5.0 -
I was kept in the loop on what was going on throughout the process of the repairs. Everyone was very friendly to talk to.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Alex kept me updated on the status of the repairs and had the vehicle repaired before the estimated date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I specifically worked with Alex the most. I really appreciate his time and help. He went above and beyond to explain and assist and I feel his care for the customer is rare. Thank you so much!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Alex was great.. very informative with no issues thanks again ..
Likely to Recommend - 5.0/5.0 -
Very good customer service
Repair Quality - 5.0/5.0 -
Very professional and friendly
Customer Service - 5.0/5.0 -
Very satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber collision did an awesome job fixing my car and it was efficient timing as well they also detailed and washed my car inside and out and I didn't expect that I had a great experience i would recommend to anyone thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for keeping me updated the entire time. Your staff has been very kind. I will definitely update after I get my car back. I’m sure the work is top notch. Thank you
Likely to Recommend - 0.5/5.0 -
My car is awful. I have never had a check engine light on before and now I do…to go with all the other “new issues”
Repair Quality - 0.5/5.0 -
I loved my car before the accident. Now it squeaks when I turn, my phone charger power outlet fuse keeps blowing. The car use to ride very smooth and now it has a shake. My drivers side didn’t need repaired but my front panel is not secure and smooth anymore. It’s awful. I want to cry everytime I have to drive it. There has never been a check engine light on and now there is
Customer Service - 5.0/5.0 -
The staff was very friendly