Caliber - Richmond in
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0 -
I have had good luck with Caliber in the past and the truck looks good now that the repair was repaired. And it will look perfect once I get it cleaned thoroughly
Repair Quality - 3.5/5.0 -
body work had to be reworked. Looks good after the rework
Customer Service - 4.5/5.0 -
Staff was readily avail be to answer questions
Returned Clean
My Experience - 5.0/5.0 -
I was grateful for the politeness and how the members of the office kept me informed in the repairs on my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing Service from their workers, truly helpful when I was struggling.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff were professional in their communications. They were willing to listen to the customers' concerns. They were willing to solve the problem in an immediate manner.
Customer Service - 5.0/5.0 -
The staff were professional in their communications. They were willing to listen to the customers' concerns. They were willing to solve the problem in an immediate manner.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job! Wasn’t with my insurance but will use them again when in need. Thank you
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
everyone was very courteous. And I appreciated the regular updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You all did a fantastic job with what you had to work with! Awesome team and great communication. Highly recommend.
Likely to Recommend - 5.0/5.0 -
Highly recommend their services
Repair Quality - 5.0/5.0 -
You all did a great job with what you had to work with. Amazing team Great communication
Customer Service - 5.0/5.0 -
Always keeping us informed on the progress of my vehicle . Very courteous
Returned Clean
My Experience - 5.0/5.0 -
I loved it there. They were wonderful to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was very friendly. Was great
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Our experience was due to car accident- Very fast answers. Knowledgeable about vehicles. Gave me heads up when turning info into insurance. The people there are so kind and understanding. Loved the updates.
My Experience - 5.0/5.0 -
Staff were knowledgeable and friendly. I was kept well informed of progress on my repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff friendly, knowledgeable, communicative.
Customer Service - 5.0/5.0 -
Transparent. Kept me fully informed with progress.
My Experience - 5.0/5.0 -
Every one was nice and friendly. They have always did a good job on repairs and communication on letting us know how things were coming along.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very nice and kept us informed good.
Likely to Recommend - 5.0/5.0 -
already have
Repair Quality - 5.0/5.0 -
Totally Satisfied. Treated my vehicle like it was their own
Customer Service - 5.0/5.0 -
Excellent communication along the way
My Experience - 0.0/5.0 -
Part my bumper is still hanging off. 6/10 job honestly.
My Experience - 5.0/5.0 -
Fantastic job on my car! Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an excellent job on my car, I'm very satisfied.
Customer Service - 5.0/5.0 -
Customer service was great!