Caliber - Richmond in

4.4 (310reviews)
88%
600 Commerce Rd,  Richmond,  IN  47374

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (310)

My Experience

My Experience

Well done work in a timely manner. Always a happy customer.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very courteous and the staff was very polite. The first impression is a lasting one. Very happy with the work done on the vehicle.

Customer Service

Likely to Recommend

I actually already have

Repair Quality

They were helpful friendly and very easy to deal with. I was notified every step of the process. It was great!

Customer Service

They were very nice!

Returned Clean

My Experience

Very professional. Great job on the repair on Buick lacrosse. My fiancee was very happy. Thanks to all the staff. Good job 👏

Likely to Recommend

Yes I would

Repair Quality

Nice job

Customer Service

Good job

Likely to Recommend

Repair Quality

Alignment not proper and lights are acting funky

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Did great job on my truck

Customer Service

Did a great job

My Experience

Looks brand new again and so clean! Thank you!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything looks great & loved all the text updates. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Loved the text updates

My Experience

As if this time, the car appears to be completely fixed and was all cleaned up when I picked it up. It was even washed.

My Experience

The team did such a great job with the repairs the timing of the repairs and letting me know step by step of what was going on while my truck was in the body shop.

My Experience

I appreciated the professionalism and friendliness of each person that helped me. Thanks so much for your kindness and the amazing repair job you completed on my daughter's car.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Extremely quick, super responsive, willing to help you with things that are actually beyond the scope of their job to make things as comfortable as possible, and they clean your car!

My Experience

Everyone was friendly, efficient, and caring. I was really impressed!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

It looks great

Customer Service

The whole process was very easy and everyone was so nice. Hopefully we will have no more accidents for a while, but if we do I am so happy my insurance contracts with Caliber

Likely to Recommend

Repair Quality

My car looks good as new. The shop team is a whole was very communicative and I felt very comfortable through the entire process.

Customer Service

Returned Clean

My Experience

Excellent customer service and I was impressed with the excellent work they did on my car. Thank you

Likely to Recommend

Repair Quality

Customer Service