Caliber - Rising Sun Md

4.6 (1,659reviews)
92%
320 W Main St,  Rising Sun,  MD  21911

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,659)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop's excellent communication, with many highlighting regular updates throughout the repair process and professional, knowledgeable staff who keep clients well-informed. The quality of repairs receives high marks, with customers noting their vehicles look like new and praising the attention to detail in both bodywork and paint matching. Many customers appreciate the friendly, professional service and express willingness to return or recommend the shop to others. While some customers experienced delays due to parts availability, most understood these were beyond the shop's control and appreciated being kept informed about timeline changes.
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"Everyone was very professional. The work that was done on my vehicle was excellent. I will continue to use their service if I should ..." Read more
"Caliber Collision did a fantastic job fixing my Jeep Compass! Highly recommend!"
"My car looked great when I picked it up. Everything was done professionally and everyone was very helpful ..." Read more
"The work that was done to my car looks beautiful... like nothing ever happened."
"Looks great. Would never know there was an accident"
"They called me every few days along the whole process of my car being repaired I felt very much ..." Read more
"Caliber was very responsive in letting me know what was going on with my Jeep while they were in the ..." Read more
"They called me with updates. They kept in touch with me and the insurance company which made the ..." Read more
"Amazing communication!"
"My truck repair was handled by professionals from beginning to end. Always kept informed. Thank you!"

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Great communication and nice work.

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Great communication

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Returned Clean

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I feel like I was ripped off.

Repair Quality

I was given an estimate of 3,500 and the bill was 6,700. The guy said they could have fixed something but they decided to replace it. I feel like I got totally ripped off. I would never use or recommend them again

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Returned Clean

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Always a pleasure! A++ thanks

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Matt and the staff were great

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My Experience

Very nice job

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Overall very happy but hinge on driver side door is clicking when opened.

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Returned Clean

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Great communication and wonderful customer service!

Customer Service

Great communication and wonderful customer service!

Returned Clean

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Great customer service, friendly staff, excellent repair work

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Thank you for the fast service and great service!

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Great service!

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Returned Clean

My Experience

The service, calls regarding updates, and claims processing were all seamless thanks to the team. Very grateful and appreciative of their help and hard work. Thank you! :)

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The team was extraordinary! Super friendly, informative, and timely. They made everything very straightforward and stress free.

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My Experience

Everyone that I spoke with was courteous and helpful. My car was completed in the time frame promised, which I really appreciate.