Caliber - Rising Sun Md
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Liked they kept us updated on there progress
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From start to finish the process was so easy. Matt communicated often and was very helpful.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
We went out of our way to visit this particular location and we’re glad we did!
My Experience - 5.0/5.0 -
Caliber collision done a wonderful job on repairing my 2019 kia sportage it was done in 2 weeks looks and drives amazing thanks so much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Much appreciated communication and flexibility with the shop and the assigned Rep.
My Experience - 5.0/5.0 -
This is the only body shop I would ever allow to work on my vehicles they are very friendly well knowledgeable of the work they do and when you pick your vehicle up it sparkles like new very trustworthy folks!!! Would very highly recommend this place to everyone!!!!
My Experience - 5.0/5.0 -
From start to beginning I had a great experience and was very satisfied
My Experience - 2.5/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Thank you Matt, for staying on top of the repairs, and keeping me updated. The repairs that was done, restore the look back to my car. Enjoy your day, and thanks again Caliber team!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The workmanship was fine and paint matched perfectly, but upon taking it home they forgot to tighten up the top radiator hose which leaked out all the antifreeze. Another tow truck had to called to take it back to Calibers Collision.
Customer Service - 4.0/5.0 -
Had unnecessary issues and time wasted.
My Experience - 5.0/5.0 -
Dylan was great to work with. My car looks amazing.
My Experience - 5.0/5.0 -
The team was very responsive in letting me know what was going on during the process of having my Jeep repaired. We had to spend a lot of time waiting for parts, but they were awesome in keeping me in the loop as well as being apologetic about the holdup, even though this was not their fault. Awesome service and the the Jeep looks like new! 5 stars and highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision did a fantastic job fixing my Jeep Compass! Highly recommend!
Customer Service - 5.0/5.0 -
Caliber was very responsive in letting me know what was going on with my Jeep while they were in the process of fixing it.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
The repairs we fine, however, the process took a lot longer and the times kept changing. The communication seemed lacking and the “detailing” of my vehicle was poor. There was dirt left on the front and back seats.
Customer Service - 2.5/5.0 -
The times of the repair completion kept changing, and I felt like I was getting the run around
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for repairing my vehicle. It looks brand new.
Customer Service - 5.0/5.0 -
They were always very helpful and answered any of my questions.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly representatives and quality workmanship. What more could you want from a repair facility after a bad experience. Thank you.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 4.8/5.0 -
Excellent repair work, super paint work, finished ahead of schedule, and great customer service- could not be happier.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great body work, excellent paint job, and superb customer service. I hope to not need their services again, but if I do I would not hesitate to return.