Caliber - Rising Sun Md
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The best experience I’ve had with repair of any vehicle I’ve had. I will never go anywhere else.
My Experience - 5.0/5.0 -
Caliber did an excellent job on the repairs to my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team made everything super easy and stress free. Very polite and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have previously had work done at this location, and have always been satisfied. I would absolutely recommend this shop for repairs.
Repair Quality - 5.0/5.0 -
Caliber in Rising Sun does great work.
Customer Service - 5.0/5.0 -
Communication was good, no issues.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job looks great. Very polite.
Customer Service - 5.0/5.0 -
Polite
My Experience - 5.0/5.0 -
Paid way too much for continued nessasary lease because of delays.
Likely to Recommend - 2.5/5.0 -
Would recommend but warn them of slow completion time.
Repair Quality - 3.5/5.0 -
Repair took longer than expected due to poor parts supply. Updates were not posted timely.
Customer Service - 4.0/5.0 -
Updates not timely.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional great job thank you so much
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bobby and Matt we very kind and personal when it matter most.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 3.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly, excellent service. Above and beyond coordinating rental vehicle.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very helpful and professional service thanks again
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Very professional and friendly service
Customer Service - 5.0/5.0 -
Very professional and friendly service
Returned Clean
My Experience - 5.0/5.0 -
They kept me informed about my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service
Likely to Recommend - 5.0/5.0 -
Great, local business with caring staff.
Repair Quality - 5.0/5.0 -
Looks like nothing even happened to my car a month ago
Customer Service - 5.0/5.0 -
Bobbie and Matt were excellent. The communication, updates and assistance with not just my car but outside source of enterprise were top notch
Returned Clean
My Experience - 0.0/5.0 -
The communication and transparency of the work needed to fix my vehicle was non-existent. The text alert provided no information other than showing how much cost was involved and a completion date. I was told when I dropped off my vehicle initially that I would be called the following day and told what needed to be repaired, what needed to be replaced. That phone call never came. Nothing was clear. In contacting my insurance agent to provide more insight didn't obtain really anymore answers. The process was long and no word on why until the vehicle was ready to be picked up. The completion date was pushed back several times but no call or notification outside the link sent through a text explained why. The situation was beyond frustrating. Communication is everything. If there had been any, I would have been satisfied but that's not how you work with people.