Caliber - Riverside - 14th Street

4.9 (3,441reviews)
98%
2910 14th Street,  Riverside,  CA  92507

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,441)

My Experience

My experience with Caliber Collision was awesome. Great customer service and my car looks beautiful. The manager and csr were so helpful and made me feel at ease while my car was getting repaired.

Likely to Recommend

Repair Quality

Customer Service

They were all amazing.

My Experience

They were at tentative to my needs and were in constant communication regarding the status of my car.

Likely to Recommend

Repair Quality

They were in constant communication with me throughout the whole process, keeping me updated on the status of my car while it was under repair.

Customer Service

Everyone I spoke with had a cheerful and helpful attitude and was always understanding.

Returned Clean

My Experience

Your staff is very professional and caring..their actions were perceived to be very genuine by me. I believe they are very happy employees and are treated well by your company. Not a one of them was unprofessional. The culture of your company says excellence and high quality service is the expectation of everyone on site and in the Caliber Collision organization. Thank you for a positive experience! I rate my experience as exceptional and trust your services to me. SEAMLESS PROCESS!

Likely to Recommend

Have told everyone who would hear my testimony about my entire experience from accident to repair.

Repair Quality

The quality of work was beyond my expectations because they not only did an outstanding job with repairs, they were close to their word on the return of my car, and they washed it!

Customer Service

Exceptional service from all parties involved from David, the estimater, the receptionist, and the repair team..very friendly, courteous, and professional.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

David went beyond customer service and answers any questions and concerns and even had my car delivered to my house

Returned Clean

My Experience

Nobody wants to have to go to an auto body shop but if i had to i would choose caliber over and over again. First time going through the process and the staff there made it a comforting experience. 10/10

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very courteous and knowledgeable staff (receptionist knew my name on 2nd visit). Work completed even earlier than promised. Clean and orderly premises well secured for overnight car storage. Work appears too be of a very high order.

My Experience

I was extremely pleased with the repair work that Calliber did on my car. Would definitely take my car back for any other repair work and would highly recommend them to others. David Puente made the whole process smooth and stress-free. Wonderful group all-around to work with, including the receptionist, the manager, and David.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Good work and EXCELLENT communication

Customer Service

Returned Clean

My Experience

Everything was amazing! Every member of the staff was so helpful, thorough, and friendly. I will definitely be recommending caliber to everyone, especially this location. They finished my car ahead of schedule and were great about updating me about the repair. The update texts were great. Thanks to all of the staff here.

Likely to Recommend

Will recommend to anyone and everyone

Repair Quality

Customer Service

If there was an option for 11 out of 10, I would choose that. GREAT customer service. David, Joseph, and Jessica (receptionist) were all so friendly, helpful, and professional. Thank you!

My Experience

Good workmanship and good customer service.

Likely to Recommend

Repair Quality

Great customer service. Great quality of work.

Customer Service

Returned Clean

My Experience

My Experience

Extremely pleased with service at Caliber Collision! They make sure I was 100% satisfied before they returned my vehicle! Looks and feels great! Thank you!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great customer service from the time I walk in

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean