Caliber - Riverside - 14th Street

4.9 (3,438reviews)
99%
2910 14th Street,  Riverside,  CA  92507

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,438)

Likely to Recommend

Repair Quality

Great job!

Customer Service

Got my vehicle back on time

Returned Clean

My Experience

Excellent customer service. Eric and Clara communicated and answered questions professionally. Excellent work!

Likely to Recommend

Yes I would recommend too family and friends

Repair Quality

10 very satisfied

Customer Service

They did grate work will recommend too family and friends !!

My Experience

Caliber Collision in Riverside on 14th St. handled everything for me, including contacting the rental agency to pick me up and then deliver the car back. They kept me up to date on all the work being done and the time frame. They also kept the insurance company informed. I would highly recommend them to anyone who maybe in need of auto body repair. I worked with Joel he was very respectful and polite. The receptionist was also very polite and respectful. They have a great team. Thank you

Likely to Recommend

I would highly recommend Caliber Collisions on 14th st in Riverside to anyone family, friends or anyone needing body repair to their vehicle.

Repair Quality

I was treated with respect by everyone at the Caliber Collision in Riverside on 14th st. The young lady at the desk contacted the rental company to pick me up. During the time my car was being worked on Joel kept me informed of any time frame change due to part availability or anything else. He even contacted the insurance company and the rental company to inform them that I needed an extension on the rental car due to extra time needed to complete my car. When my car was ready he arranged for the rental company to pick the car up directly from Caliber Collisions and I just picked up my car and Joel took car of everything. I would highly recommend this company. Superb customer service and quality workmanship. You don't find that combination often. Thank you. Great team

Customer Service

Superior customer service. Kept me informed all the time

Likely to Recommend

Repair Quality

Good work

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything went well - from the insurance company ..dropping car off for repair picking up car rental. I was kept informed each step of the repair process by Eric. My car was completed in the time frame that I was told it would be. As I was out of town. I told Eric that I would need a couple more days to pick up my car. Eric told me that this would be okay. I picked up my car that had been cleaned and now after the repair’s it looks like new. Clean inside and out. Great repair job! Great staff at Caliber 14th St. Riverside. Thank you!

Likely to Recommend

This Repair Work Shop completed the work without drama and stress. Total focus on job in hand.

Repair Quality

Everything went smoothly- car looks like new. Informed along the way. Completed with in time frame.

Customer Service

Excellent!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

We are returning customers.

Repair Quality

Customer Service

Joel kept me informed every step of the way.

My Experience

The amount of updates i received were so helpful. Such a professional auto body shop. 10/10

My Experience

Great communication, clear and concise detail on the process of the repair, good updates and very effective in getting the job done and in a timely manner...and nice touch on washing the car before pick up....very happy with the results, thank you to Eric and the caliber collision team 👍😁

My Experience

Eric kept contact throughout the entire process and was super helpful. Went above and beyond to help out and super happy with the end result.

Likely to Recommend

Repair Quality

Every body was very nice and professional and made the whole process easy. They clearly explained what had to be done, they called for a car rental company, and during the car repair they regularly kept me informed of the status of the repair. Then when it was ready, all I had to do is leave my rental car with them and pick my newly repaired car. Eric explained what had been done and that was it.

Customer Service

Great customer service!

Likely to Recommend

Repair Quality

AMAZING WORK!

Customer Service

ERIC, CLARA AND THE REST OF THE STAFF WERE SUPER ACCOMODATING

Likely to Recommend

I really appreciate Eric’s transparency and consistency in communication. I was fully informed of every detail of what was going on with my car. I also appreciate the convenience of the Carwise portal so I can see the breakdown of the estimate. Super helpful guys and very kind. I wish every repair shop was like them. Thanks so much!

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Eric, the Service Advisor who helped me, went above and beyond my expectations to ensure my questions were answered and to update me on repair status. He was professional, honest, and friendly.

Likely to Recommend

Repair Quality

Eric was very friendly and knowledgeable. He kept us informed the whole time and made sure all our concerns were addressed. Will be recommending this place. Thank you.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean