Caliber - Riverside - Buchanan St

4.8 (2,335reviews)
95%
3860 Buchanan St,  Riverside,  CA  92503

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,335)

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Returned Clean

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Repair Quality

Customer Service

Excellent job

Returned Clean

My Experience

Thank you so much Caliber collison , for fixing my car in only 3 days , I have only good thoughts .thankfully yours Teonie W.

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My Experience

Great job, seriously. I’m so glad I decided to come here. Carlos was very informative and helpful. He kept me updated throughout the process and they finished my car earlier than expected. They also cleaned my car thoroughly before pickup. 10/10 I would definitely come back here. Amazing team overall

Likely to Recommend

I would recommend family and friends to go to caliber collision and ask for Paul

Repair Quality

Totally satisfied

Customer Service

Totally satisfied

Likely to Recommend

Repair Quality

They were very communicative and did great work. Everything was very smooth. I would highly recommend them

Customer Service

My Experience

My Experience

Everyone was very helpful and polite, best service I’ve ever had

Likely to Recommend

I would definitely recommend Caliber collision to anyone, it was a pleasure working with them to get my car fixed. They did such a great job!

Repair Quality

Carlos and the guy in the front were very helpful with my car. They kept me updated to date with everything and made sure if anything were to happen after that I could count on them to fix the problem.

Customer Service

Carlos and the guy in the front were super helpful. They kept me up to date with everything that was happening to my car. They worked fast and efficient to get my car ready for me.

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Repair Quality

I was very impressed with how helpful and knowledgeable everybody is over there. Not to mention how nice they are and how they treat every single person that comes in that building with kindness. Appreciate them very much thank you

Customer Service

Very kind I seen how they treated everybody who came in there and they treat everybody the same they’re very professional

Likely to Recommend

I tell everyone go to caliber. I’ve been to other shops and once my tire flew off. Caliber repaired it. I trust caliber.

Repair Quality

I’ve had my car repaired at caliber over the years 5 times and have always 100% been satisfied. Been to 3 different calibers, all have been exemplary! Caliber is awesome. Thank you for the care you take in treating your employees well because it shows in my experience as a customer.

Customer Service

Fantastic customer service. Excellent and thorough in communication and explanation.

Likely to Recommend

I gave this rating because the issue with my refund has not been resolved.

Repair Quality

The repairs are okay but I was overcharged $220.00 and was told to call the insurance when Caliber was supposed to deal with the insurance. I am requesting a refund for my over payment.

Customer Service

Customer service was okay until I called about my overpayment then customer service became lousy.

Returned Clean

My Experience

Thank you

Likely to Recommend

Repair Quality

Very professional.

Customer Service

On top of it!

My Experience

Loved the service, I wish Justin had more recognition for his hard work, he was always very professional, helpful, and caring. Definitely an example for others. Car was delivered on time and looked awesome.

My Experience

Noticed a new ding in the back door and mild scratches not fixed from the accident and took very long to complete repairs

Likely to Recommend

Repair Quality

Took a long time and still a few minor scratches and a dent in the side.

Customer Service

Had to follow up a lot on my own

Likely to Recommend

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Customer Service