Caliber - Riverside - Buchanan St

4.8 (2,312reviews)
96%
3860 Buchanan St,  Riverside,  CA  92503

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,312)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Justin was friendly and professional. An exceptional job was done on the vehicle

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The car was returned to me looking brand new. The repair can’t be identified in any angle. That’s how well the paint job was blended.

My Experience

The customer service was excellent. I prefer dealing directly with people as opposed to the AI text messages, and I was very pleased with the employees. The car looks great!

My Experience

Very good

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very satisfied

Likely to Recommend

The whole staff was an absolute 10! They did everything that was appropriate. I have nothing but wonderful things to say of them you couldn’t get a more efficient staff.

Repair Quality

The team was professional, understanding, informative, and courteous

Customer Service

Not sure if I met anyone from the Repair Shop shops personnel

My Experience

From beginning to end our experience with Caliber went smooth. Justin and Mike were pleasures to work with. The repairs excellent! Nice work, looks brand new. Thank you ro all involved with our experience at Caliber.

Likely to Recommend

Repair Quality

Did a wonderful job repairing my vehicle and in a quick fashion. My car was gone for only 3 days!

Customer Service

If you had 100, I'd chose that. Justin was such a pleasure to deal with. He was so efficient and friendly

Likely to Recommend

Repair Quality

Friendly and helpful people

Customer Service

There were quick and answer all of my questions

Returned Clean

Likely to Recommend

Repair Quality

Great service

Customer Service

I had an excellent experience with Caliber Collision, and I especially want to recognize Justin for his outstanding customer service. From start to finish, he kept me informed every step of the way, answered all of my questions, and made what could have been a stressful experience so much easier. He did an excellent job of obtaining the personal items in our vehicle. The entire team was professional and friendly, Thank you, Justin, and the Caliber Collision team, for your exceptional service. I highly recommend Caliber Collision to anyone looking for honest, reliable, and top-quality service.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Justin was great - explained everything in detail to me - My car was ready a day early & looks great - great customer service

Likely to Recommend

Repair Quality

Customer Service

Jason was great & explained all in great detail

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very happy using Caliber. Thank you Caliber

Likely to Recommend

Professional… Repair work Excellent… Very Friendly and Helpful

Repair Quality

Very very pleased with the thoroughness of the Damage Inspection and the Repair itself

Customer Service

Complete Professionalism …Carlos Alanis my Service Advisor was direct and explained the possible delays because of the year ( ‘09 Ford Escape ) of my car. Carlos kept me informed of the delays and the progression of the repairs. I want to also compliment Justin Croy , your office admin, on his initial introduction to Caliber and what to expect. He was always available for updates etc..