Caliber - Riverside
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
GREAT communication and customer service was fabulous
Customer Service - 5.0/5.0 -
customer service was great , good communication
Likely to Recommend - 2.5/5.0 -
Not likely
Repair Quality - 3.0/5.0 -
The tail gate does not have tension and you can hear screws bouncing around in thrme cavity of the deck lid
Customer Service - 3.0/5.0 -
It did not seem like we were properly prioritized. Additionally there were a lot of adds to the invoice which made time to recover our vehicle much longer
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service was amazing! CSRs were awesome, and Edgar was exceptional. My vehicle was ready in a week, I was notified every step of the way. My car looked better than when I dropped it off…. INSIDE and out! Did notice a small chip in my paint on the hood…… that wasn’t there when I dropped off. Little sad about that, but overall great job team. Will definitely recommend this location to anyone and everyone. Thank you
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
Got my truck back and they used the same plastic inserts in the bumper .. they didnt return my hitch to where it belongs , the didnt even clean up the old plastics to make it nice ... Will never come back
Customer Service - 2.0/5.0 -
They did the least amout they could , replaced the bumper and used the old faded plastics that go with the bumper .. zero pride in their work
My Experience - 5.0/5.0 -
Jay was great. Communicated well and kept me in the loop.
My Experience - 5.0/5.0 -
Manuel was extremely helpful and was very easy to get in touch with. He kept me informed the whole process with how my car was doing. When speaking to him he was very kind! Also my car got done early which was a huge plus.
Likely to Recommend - 5.0/5.0 -
I come here for all my body work
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jay was amazing! Very professional and responsive.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Was good experience
Customer Service - 4.0/5.0 -
Good
My Experience - 5.0/5.0 -
I was helped by Hector at the Riverside office on Indiana. He was very courteous, helpful and did a great job of keeping me updated. My car was completed quickly and ahead of schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Edgar is so kind and professional
Likely to Recommend - 5.0/5.0 -
Recently moved to the area and I didn’t want to take it to Orange County where I am originally from. Glad that my expectations were met and fully trust this location.
Repair Quality - 5.0/5.0 -
Hector at Caliber Collision exceeded all of my expectations. I was initially skeptical about the estimated time frame and the level of detail this location would provide, but I was pleasantly surprised from start to finish. Hector was a man of his word and communicated exactly the way I requested. He kept me informed every step of the way, which made the entire process so much less stressful. His professionalism, honesty, and attention to customer service truly stood out. It’s rare to find someone who follows through the way he did. I highly recommend Hector and the team at Caliber Collision.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Working with Hector is a pleasure. Kept me informed and was responsive and available at all times. The entire process went smoothly.
My Experience - 5.0/5.0 -
We are satisfied with your service and thank you so much🙏🏻🙏🏻
My Experience - 5.0/5.0 -
We have been coming to caliber for a while. This is our fourth car there. The work done on the Mercedes was 10/10. We also appreciate the detail car wash. My car literally smelled like new. Thank you so much Calliber Team..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great work and great team!