Caliber - Riverside

4.8 (15,228reviews)
96%
6634 Indiana Ave.,  Riverside,  CA  92506

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Audi
Ford
I-Car
Lexus Authorized
Mercedes-Benz
Mercedes-Benz Elite
Mercedes-Benz Elite + EV
Volkswagen

Reviews (15,228)

My Experience

Hector was great kept me updated through out the process

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Customer Service

Returned Clean

My Experience

Excellent customer service from drop off to pick up!

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Repair Quality

Excellent customer service provided by Ozzie! Rental car was a breeze and my car was ready in two days!

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My Experience

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Returned Clean

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Returned Clean

My Experience

My estimator Edgar Zamora was very helpful and kept me informed on the repairs on my Subaru. The new bumper and paint matches perfectly.

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I’m very happy with the repair

Customer Service

Returned Clean

My Experience

Great job

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Will definitely recommend

Repair Quality

Great Service from your whole team

Customer Service

Great service

Likely to Recommend

Repair Quality

The repairs were done and job looks good Im just curious as to why there is 50 extra miles put on to my vehicle while in a repair/body shop if it never left the yard. This should be looked into.

Customer Service

Again not sure why vehicle had 50 extra miles on it from body shop.

Returned Clean

My Experience

Edgar, was a great estimador. Workmanship excellent. Final inspection with Ozzie was also pleasant and professional. Paint matches and the dent was matched to perfection. Raj.

Likely to Recommend

Very well satisfied and there was no need to take vehicle back.

Repair Quality

Paint blends well with original. Dent on door and back right door is original status.

Customer Service

My Experience

Edgar was great in keeping me informed on the progress of the repair. All looks good. But what happened to my front license plate? It’s not on the car, and it was not damaged in the accident.

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Repair Quality

The repair is fine, everyone at Caliber was professional, and I’m quite satisfied. However, they did not reinstall my front license plate. I don’t know where it is now.

Customer Service

They kept me informed

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Repair Quality

Professional

Customer Service

Professional

My Experience

The car was done quickly and it looks like it did prior to the accident. Thank you for making the process seamless.

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I would definitely recommend Calibur. It was a great experience. Great coordination between ACSC, Calibur, and Enterprise.

Repair Quality

Perfect. Couldn’t tell there was ever any damage.

Customer Service

Everyone was very helpful, respectful and accommodating to my needs. Edgar was provided constant updates on the progress of the repairs.

My Experience

Communication was great! Work done in a timely manner

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Returned Clean

My Experience

Awesome service and team! Thank you!

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Repair Quality

Very good customer service. Also they let you know step by step on what they are doing to your vehicle.

Customer Service

Returned Clean

My Experience

Car looked beautiful when I picked it up. Based on the documentation I received, I am confident that the repairs were thorough. I received timely communication from Jose (Jay) throughout the repair process.

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Customer Service