Caliber - Riverside
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
a lot of waiting at first
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
The updates on the car status were nice, but when it was time for my car to be ready Jess had called the wrong number telling them their car was ready, so I was not able to get my car until 4 days after specified date.
My Experience - 5.0/5.0 -
Edgar was a great service advisor. He was on top of everything even when VW sent damaged parts.
My Experience - 5.0/5.0 -
Original repair was done well, however the hood was dented while at the shop. My service rep, Edgar, didn't waste any time and had the damage repaired in one day at no charge. Accidents happen and they took care of it without any arguments. Will use them next time I need auto body repairs.
Likely to Recommend - 5.0/5.0 -
Have already and will continue to highly recommend Riverside Califoer to ANYONE.
Repair Quality - 5.0/5.0 -
Estreme care was done on diagnosis and comleteed work... very professional and courteous
Customer Service - 5.0/5.0 -
All staff, from reception to service rep and facility manager (Ed Dyer) were etremely helpful. thorough and professional while being sensitive to my needs--as well as the continuous communication on work progress and completion
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
They only have one person at the front desk on Saturday, causing many people to be stuck waiting for assistance.
My Experience - 5.0/5.0 -
Very informative and made sure I was always up to date with y vehicle! Thank you
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
A lot of phone tag and forgetting to return calls. Otherwise everyone was very friendly and facility looks very clean and professional. Thank you