Caliber - Riverside

4.8 (15,195reviews)
96%
6634 Indiana Ave.,  Riverside,  CA  92506

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Audi
Ford
I-Car
Lexus Authorized
Mercedes-Benz Elite
Volkswagen

Reviews (15,195)

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Customer Service

My Experience

Jay was wonderful to work with at Caliber Collision. He went out of his way to constantly keep us updated with every step of the process and was so helpful answering all of our questions. Work on our Tacoma turned out great. Fantastic customer service & quality repairs!

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Repair Quality

Customer Service

My Experience

Great communication the whole time and kept me updated. Great customer service!!

My Experience

I was very great full with the great work work Manuel did.. he made my car look like it was not hit. I liked that all the staff that I was connected with like Holly, Alexa, and Manuel they did this experience less stressful. It was my first time dealing with this. And I’m so glad they helped me understand all this process and made it less stressful.. thank you to all you! Yudith Tighe

Likely to Recommend

I’m sure all techs are great.

Repair Quality

Manuel was a great technician. He was able to answer the questions we had and made this process with our car go a lot smooth.

Customer Service

Returned Clean

Likely to Recommend

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Customer Service

Returned Clean

My Experience

Let me just say you guys over promise and under delivered and I'm very very very disappointed and yes, I probably won't be coming back to your company because of your representatives were very unprofessional and you know I'm just totally unhappy. I don't really don't wanna go into explanations, but I'm just really disappointed and I can't give you guys a nothing but possibly a D plus if that. now let me say this the last person I did deal with he was kind professional Professional and he even bought the car to my home. He was very very, very, very helpful. I wished I would've had him from the beginning because,He was so helpful and professional. He went as far as bringing the car to my home he gave me the feeling that I was looking for so now he was the one who you should've had working with me because he over delivered the promise you get my point thank you.

My Experience

Accurate estimate work completed on time and done well

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Good afternoon, Your representative George was very kind and helpful! I received 2 calls regarding the updates on my car and made sure that my car would be returned to me in a timely manner. George and your team did a great job on my car and anytime I need work done to my car, I would not hesitate to have my car serviced by Caliber! Thank you for the great service!!

Customer Service

Good staff! Was in and out quickly when having to pick up my car!!

Likely to Recommend

Repair Quality

Professional services and good quality work

Customer Service

good customer service

Returned Clean

My Experience

Jay really went above and beyond in getting my car back to me ASAP like he said! I dropped it off Monday and he had it for me on Friday. I also really appreciate him for hooking me up with the detailing of the car, she looks brand new and I'd totally recommend him!

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Repair Quality

Customer Service

Jay really went above and beyond for me!

My Experience

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Repair Quality

Thanks

Customer Service

My Experience

Very time efficient, Edgar kept me updated along the way. This is my 2nd vehicle Edgar has done, it went perfect.

Likely to Recommend

Repair Quality

Edgar once again did a great job. Finished my truck a week early. This is the 2nd vehicle he has handled for me. 100% would recommend him to anyone!

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

The price was high, but they did very good quality work.

Repair Quality

Customer Service

Returned Clean

My Experience

After being rearended, I worked with my insurance and Caliber for repairs. The process was mostly smooth and the repairs came out looking quite good. Thanks for a job well done!

My Experience

Process was smooth attention to detail in everything

My Experience

Was kept well informed during repair process.