Caliber - Rocklin

4.8 (5,981reviews)
96%
2020 Taylor Rd,  Roseville,  CA  95678

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,981)

Likely to Recommend

Repair Quality

Customer Service

My Experience

My husband & I were met by an agent named Sterling! He was friendly, asked important questions, gave a thorough expection of damages & listened carefully to our concerns! He was extremely efficient! Reagan was in office & once again we were treated with a friendly face & cheerful manner as she went about getting important information! We cannot say anything but good things about our experience with Caliber Collision! My Honda Civic is once again in perfect condition πŸŽΆπŸ˜„πŸŽΆπŸ‘πŸ‘

Likely to Recommend

Repair Quality

Could not have had better service!! Excellent In All Areas!!!

Customer Service

I worked with Service Representative..Sterling! He was efficient, polite & friendly! Fantastic to work with in all areas! Office representative was Reagan! She was amazingly helpful, friendly & efficient! Paul, one of the staff was extremely nice & very helpful ,as well!

Returned Clean

Likely to Recommend

Repair Quality

Our truck looks excellent and everyone at caliber is so nice! Sterling was awesome and delivered my truck personally to my work and Reagan was so great every time I was in there and hung out waiting for a ride we would chat and she’s just super!

Customer Service

Shout out to Reagan and Sterling!

Returned Clean

My Experience

Sterling is a class act! He goes above and beyond! We had to return the car for an issue after the repair and he was excellent to work with kept in touch with me and helped every step of the way he’s very knowledgeable. Also about repair repairs and cars.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Amazing Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone at Caliber Collision was extremely kind, helpful and knowledgeable from Amy to Reagan and Sterling. I appreciate and grateful to Sterling to get my car ready before the weekend.

Likely to Recommend

Repair Quality

Customer Service

Reagan was helpful, respectful , knowledgeable and kind.

Returned Clean

My Experience

Sterling went above and beyond my expectations and made my car like the first day I purchased it.

Likely to Recommend

Repair Quality

Customer Service

Sterling went beyond what I expected to make the car better than before.

Likely to Recommend

If I need work done, I will be back !!

Repair Quality

Sterling and Reagan both were great to work with and took care of everything in a fast and professional manner. The car is great and back to before accident condition. Thanks again.

Customer Service

Everyone was great

Returned Clean

Likely to Recommend

Great shop

Repair Quality

Great Experience

Customer Service

Excellent

Likely to Recommend

Repair Quality

The bumper did not fit right, so the repair has to be completely redone. Also the paint on one edge was blistered.

Customer Service

The office staff was professional, understanding, and completely understood my needs and concerns. They went above and beyond to answer my questions and keep me informed.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Like new and fast turnaround

Customer Service

Thank you,

My Experience

Excellent people! Clear communication and follow up through out all steps. Great job on the repairs!

Likely to Recommend

Repair Quality

Customer Service

My Experience

nice and clean and perfect work...thanks a bunch

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Unlikely for now, but that may change after the follow up repair process.

Repair Quality

Finding many problems with the paint, some mechanical, and fit and some very concerning around fitment and finish; loose large body parts, noises when driving, large gaps in attachment of bumper. Overall, for lack of a better term, it appears sloppy. I trust caliber will rectify these concerns. Sterling and Regan have been very responsive and I’m looking forward to having the repairs addressed.

Customer Service

My Experience

Excellent service, and did a beautiful job on my Honda.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great people!! Great work!!

Likely to Recommend

Stop

Repair Quality

Already did this

Customer Service

Already gave a 10

My Experience

Staff was very helpful, knowledgeable and available. Sterling was spot on with the estimate and Reagan kept us informed with the progress. The repair was perfect. Thank you everyone.