Caliber - Rocky Point

4.9 (1,960reviews)
99%
725 Route 25a,  Rocky Point,  NY  11778

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,960)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Completey happy with service and repairs,could not have gone better. Thank You, Thomas Brown

Likely to Recommend

Repair Quality

Great job by them and thank you Travelers, my claim could not have been handled any better. Thank You again, sincerely your,Thomas Brown

Customer Service

Great job by them and thank you Travelers, my claim could not have been handled any better. Thank You again, sincerely your,Thomas Brown

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car looks perfect and they had it done in a week just like they said. They also kept me updated on the progress. I had a great experience

My Experience

Great communication, repairs done timely.

My Experience

Likely to Recommend

Professional work

Repair Quality

Everything was great from start to finish

Customer Service

They communicate with me every step of the way

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would definitely recommend them.

Repair Quality

They kept me informed and the car was ready before the expected completion date. They did a beautiful job. My car looks great.

Customer Service

They had Enterprise drop off a car, and as I previously stated kept me well informed with text messages. They helped to make the process easier and were efficient and friendly.

Likely to Recommend

Repair Quality

Very fast kept in contact which was nice as well

Customer Service

My Experience

Excellent as always. Been with you guys for 5 years and will continue

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Apparently, the clean pass sticker on my front bumper tore while being removed and couldn’t be re-applied. That’s understandable but I wasn’t advised of this when I picked up my car. Other than that, everything was great,

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very satisfied with the work.

Customer Service

There were daily updates. Communication was mostly efficient.

My Experience

Repairs were completed on time as promised. Car looks great!

Likely to Recommend

Repair Quality

Job was completed in a timely manner and updates were texted. Job was done well and the car was completed on the date promised. I would recommend Caliiber Collision to anyone who needs a Collision company to fix their car.

Customer Service

Updates sent and professional service via phone calls

My Experience

My car looks beautiful!!! You always kept me informed with the state of the repairs. I love my car and was so happy to get it returned in excellent condition both inside and out. I will highly recommend your shop to my family and friends. Thank you so much.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very good about sending text updates on vehicle repair

Customer Service

My Experience

They worked hard to get my car back to me as soon as possible even though it was slow getting the parts they needed to complete the job Once the parts were in the car was ready as promised

Likely to Recommend

Repair Quality

Used part was used without my knowledge and had to bring it back since I couldn’t open my trunk. Brought it back and they removed used part used duct tape and bolts to avoid water coming into car and now I have to wait for new part to come on after they had my car for 10 days. I just washed my car and they made a mess of my rear window and don’t bother to clean it. Not happy with service at all

Customer Service

They went from a 10 to a 2 in 24 hours

Returned Clean

My Experience

My experience with the guys at Caliber was great from start to finish. Everyone was friendly and welcoming. The repairs to my car were excellent. I was worried about my car looking like it did when I first brought it and it looked great. I will be sure to recommend Caliber in Rocky Point to anyone looking for a reliable autobody shop.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone at Caliber Collision that I came in contact with was extremely helpful. A special thank you to Louis who was very patient and kind in answering all of my questions and keeping me informed as to the status of my car. I would definitely recommend Caliber Collision to anyone who may need your services. In fact, I put one of your business cards on the bulletin board in my community in Mount Sinai in the event they need your services. Thank you again for all you did for me and for making my 2024 Nissan Sentra look perfect.again. It was very much appreciated. Sincerely, Florence Prentiss.

Likely to Recommend

Repair Quality

Everyone I came in contact with was very helpful and knowledgeable.

Customer Service

Louis was very knowledgeable and helpfu. l

Returned Clean