Caliber - Patchogue

4.8 (3,039reviews)
96%
225 Medford Ave,  Patchogue,  NY  11772

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,039)

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Very professional, pleasant staff. Did great work and finished ahead of schedule

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Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was very friendly, it was a great experience for the 2nd time

Likely to Recommend

Repair Quality

Real good job used them years ago with my Expedition..and Now my Titan is Tight ...thanks again Adam

Customer Service

My Experience

Likely to Recommend

Staff was very nice and the work was done very well

Repair Quality

I was beyond impressed at the work that was done on my car.

Customer Service

I was given updates on every step of my cars work. I liked knowing that.

Returned Clean

Likely to Recommend

Why would I recommend a body shop that didn’t do a great job, put used parts on my car and did not call me back to address issues

Repair Quality

There is dirt in the paint it looks like they didn’t prep the car right

Customer Service

I called to speak with service manager and have yet to hear back from them

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent service and repairs

My Experience

Good communication, car came out like new, Gerald was very helpful & great to work with. Would use them again :)

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Repair Quality

Customer Service

Likely to Recommend

I used them for the first time a few months ago and returned when I needed a new repair.

Repair Quality

Easy to work with. Got communication at every stage of work. I returned my rental car when I picked up my car and they contacted Enterprise to let them know to pick up the rental. All in all very convenient.

Customer Service

Everyone was nice and helped make the experience very easy.

My Experience

Excellent communication and very friendly staff. Very happy with the entire experience and would not hesitate to use them again if need be.

Likely to Recommend

Repair Quality

Very friendly staff. Kept me informed every step of the way.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Car was fixed very quickly

Customer Service

Everyone was very helpful

Likely to Recommend

Repair Quality

Extremely easy to work with. Communicative, pleasant and professional.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

20mins into driving my car, I have all sorts of warning lights showing up on my dashboard

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

This is the second time I was referred to Caliber by my insurance company, (the last time was about 12 years ago). I was very stratified both times.

Repair Quality

I was quoted a 5-10 day repair time frame. It took 12 days. Not the end of the world, but the time frame wasn't met.

Customer Service

The staff was excellent. Dealing with Gerard was great, very professional. The two woman at the reception desk, (I apologize for not knowing their names), were very helpful and a pleasure to deal with.

Returned Clean