Caliber - Medford
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Steve was amazing and in fact the whole team at the Medford location are! They kept in contact with me regularly and for a stressful situation they helped make it less stressful, actually they were so amazing I had zero stress after the initial accident. Amazing service all around so thank you!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing throughout from the communication to the time frame of finished job being spot on.. Couldn't be happier with the service and repairs beautiful executed!
Customer Service - 5.0/5.0 -
Top notch communication every 1 - 3 days they kept in touch regarding what they were doing, keeping me informed the whole way
My Experience - 5.0/5.0 -
The worker's are very friendly and helpful. The car looked great, and I was happy with the work.
My Experience - 5.0/5.0 -
Excellent Job done. !! Complete as promised. I am truly happy with the work ! Everything went so smoothly Tell the team high 5 !!
Likely to Recommend - 5.0/5.0 -
Oh absolutely recommend to everyone
Repair Quality - 5.0/5.0 -
Above and beyond they did an amazing flawless job i am so happy that if I need repairs caliber collisions will be my go to place
Customer Service - 5.0/5.0 -
Very very nice. Explained each thing so I understood the time line and was spot on
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
6 days prior to retrieving my car, I explicitly asked for the compartment where my spare tire is to be checked to ensure there was no sitting water. I was advised that someone would check. Upon picking up my car and checking the compartment with the spare tire, there was standing water which had not been checked as explicitly requested. The repairs to the vehicle are fine, this is just frustrating
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
They were extremely transparent, efficient and professional
Customer Service - 5.0/5.0 -
The team was amazing and helpful
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bumper looks great, repair was done on time
Customer Service - 5.0/5.0 -
went over everything that was done
Returned Clean
My Experience - 5.0/5.0 -
Amazing job. My Truck look great! Caliber’s communication during this process was top notch.
My Experience - 5.0/5.0 -
Everyone is very nice!
My Experience - 5.0/5.0 -
Excellent job, repairs where done fast and perfect truck is almost brand new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
thanks for you service and professionalism
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely recommend this shop
Repair Quality - 4.5/5.0 -
Everything came out so beautiful. They did amazing job communicators with me and doing the job itself when I had seen it. Everything looks great. The paint the seams . It doesn't look like it's been put together like a Jigsaw puzzle. The only thing that i'm a little weary about is that when my window goes up, it does squeak, but it did rain.So I think the windows just wet, but besides that, it 's amazing.My window goes up.I don't hear any wind coming through the door nothing they are amazing
Customer Service - 5.0/5.0 -
The communication is unreal, here they text me, they call me, they listen, they hear me, I don't need to repeat myself, which is amazing. And they tell me any updates And what is in the best interest of me? Very nice and pleasant people at the medford facility
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Steve did a terrific job!!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had an excellent experience with this collision center. Steve was outstanding throughout the entire process. He kept me updated multiple times a week, so I always knew exactly what was happening with my vehicle. His communication, professionalism, and attention to detail made what could have been a stressful situation feel smooth and easy. I truly appreciated how responsive and transparent he was from start to finish. My car looks amazing, and I couldn’t be happier with the service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
More than satisfactory
Customer Service - 5.0/5.0 -
Customer service was excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Was extremely happy with the results of my repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
everything looks good but there are a few scuff marks, not too bad, on the dashboard. Otherwise all good
My Experience - 0.0/5.0 -
El dia que traje tenia un rrallon en la parte de atras y la puerta que pusieron está mal sentrada está asiendo que se rrale la pintura
Likely to Recommend - 2.0/5.0
Repair Quality - 0.5/5.0 -
Muy mal centrada la puerta y se está rrallando la puerta al abrir y el dia que traje tenia un rrallon en la parte de atras
Customer Service - 0.5/5.0 -
La puerta está mal centrada y choca al abrir la puerta asiendo que se rralle el carro
My Experience - 5.0/5.0 -
Steve Harding (Estimater) was extremely thorough and made every step simple. He also communicated often and easily