Caliber - Rocky Point

4.9 (1,951reviews)
99%
725 Route 25a,  Rocky Point,  NY  11778

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,951)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Caliber Collision did a thorough review of what was needed to repair our car after an accident. They kept us informed about timeframes. We received our car back on the day it was promised. The exterior work is top notch. More interior damage was done and addressed promptly. Car is running well. I would highly recommend the professional and courteous service I received at Caliber.

Likely to Recommend

Very good

Repair Quality

Excellent body work

Customer Service

Advised and updated timeframes. Car delivered in beautiful shape after accident

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Repair Quality

Customer Service

Likely to Recommend

They treated me great

Repair Quality

My car looks better than it did before it got hit! The staff at the Rocky point location was extremely helpful and I got my car back way before the estimated repair time. The location is perfect and if I ever need body work again, this will be the location I’ll return to. They were the best and exceeded my expectations!!!

Customer Service

Staff was honest, super helpful, professional and polite. I was very impressed.

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Customer Service

My Experience

We knew the repairs would be done well as we have brought other cars previously to Caliber for repair. They kept us updated with daily texts. Great job!

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Repair Quality

Customer Service

My Experience

Smooth from start to finish. Check in was a breeze. Constantly communicating on progress. Pick up was in and out. Perfect! Thank you!!!

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Customer Service

Likely to Recommend

Yes happy to.

Repair Quality

I had an excellent experience, if only the parts did not come in broken, it took a lot longer to have my car. I would highly recommend Caliber

Customer Service

Everyone treated me with respect.

Returned Clean

My Experience

This is the 2nd time we’ve used your shop for our collision repairs (2 different vehicles) and the work done was excellent. Your shop did a great job and kept us informed and updated

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My Experience

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My Experience

Great job at keeping you updated on the job

My Experience

Very happily surprised that my car was cleaned inside and ou!

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Customer Service

My Experience

Very timely and accurate.

Likely to Recommend

Repair Quality

Very timely and accurate.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Tom and Mickey from Caliber collision were the best Tom took time to explain everything to me. They kept me updated with the progress.. They did a marvelous job repairing all the damage they were very professional with their work and their customer service I would highly recommend them to friends and family.:

Likely to Recommend

Tom and Mickey, we’re very professional, accommodating, friendly, and does quality work. I will recommend them definitely

Repair Quality

Thank you to Tom and Mickey for making the repair on my vehicle easy from drop off to pick up ..the quality of the repair was very professional. They did an outstanding job on the repair. They were a pleasure to work with. I would highly recommend them to friends and family. Thank you again Caliber collision.😊

Customer Service

Customer service was exceptional had no problems with drop off or communication. Tom return my calls and explained the repair job to me. They were able to accommodate me . For picking up my car, I was on vacation. . They made my repair experience 100% satisfaction.

My Experience

Good communication throughout the repair process and excellent body work.

Likely to Recommend

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Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I am very impressed with the customer service and the repairs. All the staff were courteous, efficient and kind. The repairs were completed. I was kept up todate during the whole process. Most importantly, my car looks fantastic.

Likely to Recommend

Alteady have recommend your shop! I posted excellent google & yelp reviews as well.

Repair Quality

You all did a great job. Thank you

Customer Service

Best customer service😊

Returned Clean