Caliber - Rocky Point
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Staff was very friendly , kept me up to date on all repairs. Concerned about any issues I may had. Outstanding job, will recommend to any one.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0 -
Very polite
My Experience - 5.0/5.0 -
I received frequent updates (almost daily) as to the progress of the repairs. From beginning to end, I was treated with courtesy and respect by all of the staff at Caliber. I hope to not need repairs like this again, but if I do, I would trust Caliber to do the work. Will highly recommend to friends and family.
Likely to Recommend - 5.0/5.0 -
Would recommend with highest assurance
Repair Quality - 5.0/5.0 -
From start to finish, I was treated kindly and professionally by all staff. They gave me almost daily updates, were efficient in answering questions and worked very quickly to repair my car to the absolute best condition possible. I hope to not need their services due to an accident again but I know that I will turn to them down the road should a situation arise.
Customer Service - 5.0/5.0 -
Professional, kind and courteous.
My Experience - 5.0/5.0 -
I loved the daily updates. I was kept inform of the whole process, and my truck was finished 3 days early. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
While communication was great they forgot to put my license plate holder on the front of my car which is a NYS LAW to have both front and back plates
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
We were very disappointed that the headlight was removed and discarded then find out the headlight was backordered. For a cracked lens the car was driveable. It cost us 500.00 dollars to rent a car. The car sat from January 6. Till February 11 we could have used car and brought back whwn part came in .
Likely to Recommend - 1.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.0/5.0 -
The repairs were fine. We were not satisfied with the fact that the car sat there from January 6 to February 9 because lens in headlight had a crack and they removed and discarded. Making car not drivable only to find out part was backordered. We could have used car instead costing us money to rent a car
My Experience - 5.0/5.0 -
Would highly recommend. Staff is wonderful. An extra thank you to Lisa + Chris.
My Experience - 5.0/5.0 -
Very quick quality work will return for any future problems on any of my cars
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast work very happy
Customer Service - 5.0/5.0 -
Very happy always texted called with updates
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wonderful job, and done quickly. It's always a pleasure dealing with Lisa and Ann. They are always so polite and accommodating.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am totally pleased on how my truck was repaired
Customer Service - 5.0/5.0 -
Great experience all around. Everyone was wonderful to work with. I rarely do surveys, but the people and workmanship at Caliber earn high marks
My Experience - 5.0/5.0 -
Very courteous, professional and in keeping with Covid standards . I felt significant and they kept me well informed with updates and progress. Would definitely return for future needs for your excellent service!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Truely a seem less experience with caliber collisions. Very efficient and professional service. Thank you guys!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nice job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Frequent text updates. Job looked excellent. car was washed and cleaned 👍👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job. And car was washed and cleaned fir pick up👍👍
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looked perfect!
Customer Service - 4.5/5.0 -
I was given a promise date with an outside chance it may be done before. Having not heard anything other that email updates I called just to be sure we were in target for the latest promise date. At that time I was told I would be another week. I was shocked as emails stated daily a completion date that was a week earlier than they were no saying. Good thing I called!