Caliber - Rocky Point

4.9 (1,957reviews)
99%
725 Route 25a,  Rocky Point,  NY  11778

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,957)

My Experience

Turn around time was amazing! Most of all, the staff and customer service were impeccable. The receptionists were always friendly and helpful. I would definitely use them again (but let’s hope I don’t need to!) Highly recommended!!

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Repair Quality

Customer Service

Front desk staff was amazing!

Returned Clean

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Repair Quality

Couldn't have been better.

Customer Service

My Experience

Fast service well organized prompt did a great job

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Repair Quality

Fast service did a great job

Customer Service

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Repair Quality

Customer Service

My Experience

Very professional And timely . Kept me up to date with the status of repairs from start to finish .

My Experience

Everything was wonderful! Can't say enough about the people, the work, and the entire staff and the owner... everything was awesome!

My Experience

Great service. Friendly service. Quick and efficient. Easy process. Was kept informed with calls and texts. The work was perfect. And great popcorn

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Repair Quality

Customer Service

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Repair Quality

Quick service & great quality work

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

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Repair Quality

The work was done in a timely fashion & you kept me up to date. My only issue is a minor one. When I took possession of my car it smelled like an ashtray. I have asthma & it was difficult to breathe until I got the smell out

Customer Service

You kept me in the loop & were very responsive whenever I had a question

My Experience

My Experience

Thankyou my car looks great. Rich and the girls at the front desk were awesome.

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Repair Quality

Customer Service

Returned Clean

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Customer Service

My Experience

My Experience

Great place to have your car repaired! Staff is great

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Repair Quality

Customer Service

Returned Clean

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Excelled

Repair Quality

Excelled

Customer Service

Excelled

My Experience

Everyone involved at Caliber was courteous and professional. The work was completed in a timely fashion and looks great as well. Car was detailed upon completion as well. Thank you

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Repair Quality

Customer Service

My Experience

Your office staff was very helpful and competent and made the process quite seamless for me. When I had a question regarding the repair the mechanic came out and explained the details to me. This was fantastic. And I will use company again because took a commonly inconvenient and painful process into a much more pleasant experience. Thanks, Caliber Collision!

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Repair Quality

I'm submitting this again I had a great experience but I already submitted my review last week. You may want to check to see if it's there. Have a nice day ***so as of today 2/21/2020 this is the 3rd time ive submitted this survey! Very agravating to continue to receive messages every day as if I had never filled out any surveys

Customer Service

Local agent Lisa very helpful.

My Experience

excellent experience

Likely to Recommend

Repair Quality

excellent

Customer Service

excellent

Returned Clean

My Experience

The amount of communication and care I recieved throughout the car repair process was outstanding

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Repair Quality

Customer Service

Returned Clean