Caliber - Rocky Point

4.9 (1,950reviews)
99%
725 Route 25a,  Rocky Point,  NY  11778

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,950)

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My Experience

Professional courteous service and good work as a bonus

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My Experience

Excellent work and the people working there are also the same.

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Very nice people, excellent work

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Efficient friendly and professional

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Everyone was polite and had a great system to get you in and out with great service

Customer Service

Lots of smiles and quick answers to any questions

Returned Clean

My Experience

Quick and kind service. The staff kept me updated every step of the way and the repairs came out amazing. I would recommend to anyone who needs an auto body shop.

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My Experience

The communication was exceptional. I knew exactly what was going on with my car. I would definitely recommend this shop to friends if they were in need of a repair.

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Your front office staff were very helpful.

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My Experience

Some additional damage was found when they started to work on the vehicle and I thought I wasn’t going to get my car until Monday. The car was finished by Friday and I was notified by a text message that it was ready to pick up at 4 o’clock. Great job and so glad to have my car back thanks

My Experience

The wait was so long compared to the first time I used caliber. The first deer collision repair took 1 week, the last one, that you're asking me to review took almost 5 weeks. I lost hundreds & even thousands of dollars not having my car for the that long. I use my car due livery ride share service, & I was unable to work, as that is my registered livery vehicle & I can't use any other. Furthermore, the passenger side front fender is eschew,&was not straightened or during the repair, which I don't even remember that there was anything wrong with it when I originally brought it in. This was not pointed out to me when I picked up the car, & I discovered later that day. I assure you that the car suffered no additional damage since I picked up the car last Thursday. I plan to return this week to pointout the problem to Paul & ask him why it wasn't properly addressed.

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My Experience

The car looked great when completed, and I appreciated the daily updates and being kept informed of the progress of the repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

i was so happy about the way they handled every thing they kept in touch with me all the time i got my car back fastand the girls in the office were so nice and helpful