Caliber - Rome Ny
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Work very good, kept abreast of the various steps.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
great jpd ny caliber not so with suppliers who sent parts damaged caliber kept me informed all the time 100%
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always let me what suppliers delivered poor quality or damaged parts
Customer Service - 5.0/5.0 -
Kept me informed
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly experience. My car looks like new again. Paint matches perfectly! Thank you Caliber team!
Likely to Recommend - 5.0/5.0 -
My wife and I will both recommend them.
Repair Quality - 5.0/5.0 -
Phillip and the staff were excellent and made the process easy. They provided a 5 star service for me and my truck looks excellent. Thank you for being problem solvers.
Customer Service - 5.0/5.0 -
They explained each step accurately and clearly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes I recommend
Repair Quality - 5.0/5.0 -
The repair on my Hyundai was awesome, and everything looks very smooth.
Customer Service - 5.0/5.0 -
The customer service was excellent. Everyone was very helpful and professional.
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
Great Customer Service! They got the job done well no complaints from me thank you Phillip!
Customer Service - 5.0/5.0 -
Great Customer Service! They got the job done well no complaints from me thank you Phillip!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Overall good experience. Workmanship was very good. Return calls for status could be improved.
Repair Quality - 4.5/5.0 -
Very good
Customer Service - 4.0/5.0 -
Promise of return calls for status were not made. Had to be initiated on my end when that happened.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision, & Josh especially, were awesome! I appreciated the speed in which the work was done as well as the great communication! Thank you so much!
Customer Service - 5.0/5.0 -
Josh was great!
Returned Clean
My Experience - 5.0/5.0 -
Both Mike and Phillip were proactive in their communication, up front about everything I needed to know, and very polite and professional in all my dealings with them. An accident and the subsequent repair work can be a stressful time, but they made it a positive experience given the circumstances.
My Experience - 5.0/5.0 -
Great customer service and great team
My Experience - 5.0/5.0 -
The car looks great! The process was painless also, the step by step messages and updates were awesome! Thank you everyone! Phillip, you’re the man!
Likely to Recommend - 5.0/5.0 -
They did good work
Repair Quality - 5.0/5.0 -
It was very professional and very caring and very helpful
Customer Service - 5.0/5.0 -
Very knowledgeable
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a very nice job!! Well done !!
Returned Clean
My Experience - 5.0/5.0 -
Best place in Rome my would definitely recommend them