Caliber - Rome Ny
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Amazing Team I just have no high beam please give me a call
My Experience - 5.0/5.0 -
The service that I received was excellent! I received texts and calls updating me on the stages of my vehicle.
Likely to Recommend - 5.0/5.0 -
Will be recommending Calliber to family and friends.
Repair Quality - 5.0/5.0 -
Calliber kept me informed though the whole process
Customer Service - 5.0/5.0 -
Customer service was very informative. I highly recommend Caliber Collision.
Returned Clean
My Experience - 5.0/5.0 -
Shoutout to Caliber Collision. Our Bronco Sport looks amazing. From start to finish everyone was so kind and professional. They answered any questions, kept me updated on the repairs, and made the entire process quick and easy. I would highly recommend them!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Team was great. However they did not tell me I could leave the rental car there
Customer Service - 4.5/5.0 -
Read the last comment
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful and very communicative!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very and satisfied with everyone l came in contact with there.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great work guys everything looks perfect!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would definitely recommend this shop as the place to go.
Repair Quality - 5.0/5.0 -
Exceptional service from signing in to receiving the finished repair. Highly recommended business.
Customer Service - 5.0/5.0 -
Excellent.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I am letting everyone I know how impressed I was with Caliber Collision's services.
Repair Quality - 5.0/5.0 -
I have nothing but positive things to say about Caliber Collision. I will be recommending there services to everyone I know.
Customer Service - 5.0/5.0 -
Excellent customer service. They made sure everything was taken care of seamlessly for us throughout the process after our accident
Returned Clean
My Experience - 5.0/5.0 -
I couldn't be happy with the service at Caliber Collision. They did an amazing job with the repairs you would never ever know that there was anything wrong with my SUV. I got messages every few days with updates on the progress on my vehicle which is service that is very hard to come by from a shop. I was give a estimated completion date and they worked fast and efficiently to get the job done. They ended up finishing a few days early. Thank you so much for all of your hard work.
My Experience - 5.0/5.0 -
First class service Kept me informed on progress of repairs Vehicle looks great Many thanks!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Every person I spoke to was very helpful and nice! They never talked down to me and made sure I understood the process and ALWAYS made sure to ask if I had any questions. They were kind enough to worry about if I had a rental car and to make sure not to over use my time with it (due to insurance only giving it for a month) I would highly recommend anyone to go to Caliber Collision for fantastic service. I have never felt with such wonderful people at a car repair shop. I can’t say enough good things about it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the text updates on status of my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
Texts and phone calls were misleading. Continuously got my hopes up about getting my car early.