Caliber - Rome Ny
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Did a great job was a quick turn over
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Just took a little long
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for doing a great job fixing my car
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
My car stopped mid traffic while driving 30 minutes after picking up my vehicle after almost a month of being in the shop highly upset highly disappointed
My Experience - 5.0/5.0 -
Had a wonderful experience. They were honest, made us feel comfortable and they did a great job. We will definitely do business again with them.
My Experience - 5.0/5.0 -
Repair was completed sooner than anticipated, with wonderful communication every step of the way. The employees were very knowledgeable and personable. I would absolutely recommend them in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
The service guys I would give a 10! But their snow plow guy backed into my car damaged it$3000+ .
Customer Service - 2.5/5.0 -
The service guys I would give a 10! But their snow plow guy backed into my car when they just finished the work on my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0 -
Final repair appears to be satisfactory but took weeks longer than anticipated, with the reason given... poor tech performance, with work having to be repeated/ redone. Appreciated getting honest reasons for delays but didn't promote confidence.
Customer Service - 3.5/5.0 -
Only learned of ongoing problems/delays after stopping into shop, in person, for status updates. After confronted about delays, calls w/ status were more forthcoming.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
I'm further away but if people are in the area I'd recommend it
Repair Quality - 5.0/5.0 -
Great job, great staff
Customer Service - 5.0/5.0 -
Staff was helpful, and kind. Appreciated
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very personal and helpful made me feel confident the job would be done correctly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job all the way around thank you!