Caliber - Rome Ny
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent communication and super efficient!
My Experience - 5.0/5.0 -
Calliber Collision was great! They informed me on every detail with my car. I highly recommend them to anyone who needs bodywork for their vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Calliber did a great job with the repairs. Completely satisfied!
Customer Service - 5.0/5.0 -
They kept me updated with every detail!
Returned Clean
My Experience - 5.0/5.0 -
The guys at Caliber were extremely professional, did a fantastic job and kept me up-to-date the whole time. Great and speedy service and I couldn’t be happier! I will definitely come back for all my auto body repair needs. Thanks guys!
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend Caliber collision to anyone looking for auto bodywork to be done.
Repair Quality - 5.0/5.0 -
Great team, they exceeded my expectations, and I will take all my auto bodywork needs to them!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job with repairs! Looks like new! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really liked the way they kept me informed as to how my Car repair was going. I will recommend them to my Family and friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated the text updates
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The quality of the repair seems great. I did take the car to a shop for state inspection and they found some issue that I wondered if it was connected, but not sure and have not investigated.
Customer Service - 4.5/5.0 -
They were very friendly and helpful and did a good job overall communicating with me, especially as things got delayed due to them receiving a bad part.
My Experience - 5.0/5.0 -
Took a little longer than anticipated, however the people at Caliber were very friendly and consistently kept us up to date.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
May need to bring back for bumper protector as it does not appear to be sticking on one side
Customer Service - 5.0/5.0 -
Very cooperative
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Looks good. There were some tape/adhesive strips left on the windshield that were not easy to remove.
Customer Service - 5.0/5.0 -
The best!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very friendly and efficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly , informative and efficient
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Two things, when I dropped the truck off the guy that inspected the truck, told me he couldn’t believe I brought the truck in for that little bit of damage👀. That was stupid. Then when completed my front license plate didn’t get put back on. Was told I could come back and grab it or send someone to get it. Problem is I’m 45 minutes away. I said mail it or send someone down with it but he said you couldn’t do either. But the truck looks great. Thank you
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
The guys at Caliber Collision did a great job with my repair of my 2022 Hyundai Tuscon. Everything looks brand new! They had my car an extra week longer due to no fault of their own, but updated me every step of the way and called enterprise for me to ensure my rental would be extended. I would use them again if need be.
My Experience - 0.0/5.0 -
Picked up my truck after hours in the dark to find out i had no brake lights or turn signals in the rear after my box was removed and repaired and inside of my windshield was smeared like someone wiped it with their hands so i had a hard time seeing and had to fix light problems myself after getting home.... repair looks nice but obviously didn't check over work after reassembly...
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I picked up my truck after hours only to find out i had no brake lights or turn signals in the rear and i had to fix myself, my tailgate no longer opens correctly, my gas cap and plastic surround behind the fuel door are broken and to top it off they somehow managed to break my metal handle snowbrush that i had to call to retrieve as the didn't put it back in my truck.. I won't ever use this bodyshop again and will definitely not recommend to others.....
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I think you should have changed the other headlight. Lens it It looks kind of awkward. Philip was suppose to get another part for me. Let me know when that is ready