Caliber - Rome Ny
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Car looks good, like new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Because of issue with the paint booth my car repair was delayed a few extra days, so had to pay a couple extra days on the rental car. Nobody's fault but wish it hadn't happened.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very pleased with the work & with the updates i recieved weekly
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already requested quote for my other vehicle to have minor cosmetic issues fixed
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kept us up to date on every step of the repair!
Returned Clean
My Experience - 5.0/5.0 -
Caliber collision receives my 10/10 stars. They provided wonderful service and updated me almost daily on the status of my car. The results were flawless! A special thanks to Phil Rosa who went out of his way to personally drive 2 hours away to get the correct part, in order for me to get my car back on the projected date.
My Experience - 5.0/5.0 -
I know I would use them again if need be .Great service
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
I went to pick up the car the first time they said it was ready and it still had damage from the accident so they had to keep it another week to fix what they should have the first time. They did not provide much notice to pick it up when it was done
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks great
Customer Service - 5.0/5.0 -
Very nice and kept me up to date with everything that was going on
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was treated very well from start to finish. Everything was explained to me in detail and I received numerous updates about the status of my car. The work done was phenomenal and I highly recommend Caliber Collision to anyone that needs repair work done. Thank you!!! 👍 5 stars 😊
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent feedback as repair progressed! Vehicle was really clean...inside and out!! I will certainly recommend this business to anyone who needs their services. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely professional with updates. Did a beautiful job and even interior was cleaned very nicely. I will recommend them to other people in need of their services!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional !!! Great work and I am completely satisfied with their excellent work !!! They made my car look fantastic
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Love this place !!! Very good work !!! I’m so satisfied with the finished product !!!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looks great! Caliper kept me informed on progress as things went along
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliper was great! Kept me informed on progress.
Customer Service - 5.0/5.0 -
Caliper kept me informed of the progress of my repair.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m very happy with the results on my truck they did a great job and they were very helpful with everything
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very happy with the results on my truck