Caliber - Rome Ny

4.5 (316reviews)
89%
1303 Erie Blvd West,  Rome,  NY  13440

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (316)

My Experience

After a little snag, Caliber Collision went above and beyond to make everything right and I had a great experience. Definitely recommended by me. Thank you for your service.

My Experience

The Team at Caliber Collision were absolutely incredible. They made sure that they updated you every step of the way with the repairs of your vehicle. They went out of their way to answer any questions that you possibly have!! Thank you guys for an amazing service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Phillip and Travis provided excellent customer service and kept me updated twice weekly. Offering any suggestions to help solve any issues I was having. Very polite and helpful! I wish you were a full service garage! Thank you so very much!

Likely to Recommend

Repair Quality

Excellent!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Excellent customer service. I will be bringing any car I need body work on here from now on.

Customer Service

Returned Clean

My Experience

Every looks very good!

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Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Car looked great. Phil & Travis were courteous, and pleasant at all times. The work looked good, paint was perfect, and all trim removed for repair and then re-installed looked just perfect. Chose Caliber for its lifetime warranty, and the Rome office was chosen because they have a good working relationship with Progressive Insurance! Thank you!!

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Repair Quality

Customer Service

Likely to Recommend

Solid job, I definitely would/will.

Repair Quality

Repair quality was good, looked clean/new again.

Customer Service

Travis did a great job following up with my insurance and solving my problems related to the damage on my car.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Work was done quickly. Did a awesome job matching paint wouldn’t even know there ever was damage.

Customer Service

Likely to Recommend

Have done so already.

Repair Quality

Customer Service

All employees most helpful.

My Experience

The car looks great. I really liked the updates and the expedience.