Caliber - Rome Ny
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision kept me updated at every step and any question I had, they answered it in a timely manner and was very thorough with their answers, which (as a girl who knows nothing about cars or how incident repairs work with insurance) I really appreciated!! The car looks amazing and they even cleaned the interior up and it feels like a brand new car again. Mike (the manager) was especially helpful with making sure everything went as smoothly as possible!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very satisfied with the repair and I looked great! The communication from Caliber Collision was excellent and they kept me informed three days a week! Mike & Josh were very friendly and went above and beyond to get me my car back ASAP!
Customer Service - 5.0/5.0 -
Mike & Josh were knowledgeable, friendly, and kept me up-to-date!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Absolute pleasure doing business with this company
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber Collision was excellent in every way. Personnel, service and the communication of the repair progress exceeded my expectations. I highly recommend Caliber Collision as a first-class car restoration choice.
Likely to Recommend - 5.0/5.0 -
I'm telling everyone that CC is an outstanding company.
Repair Quality - 5.0/5.0 -
I have been recommending Caliber Collision to my friends and work colleagues as a top tier company that really cares about quality workmanship and the satisfaction of their customers. Mike and his team are wonderful and helpful; always ready to answer questions and tailor their schedule to meet customer needs. My experience has been beyond excellent. They transformed my hopless wreck of a car into a thing of beauty. I could not be more pleased and thankful.
Customer Service - 5.0/5.0 -
I couldn't be more pleased and have been recommending Caliber Collision to all of my family and friends as a shop that turned a hopeless wreck of a car into a thing of beauty! Mike and his team are wonderful and helpful and kind. CC's customer service and quality work are outstanding. Thank you for making a positve difference in a terrible situation!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and excellent work.
Customer Service - 5.0/5.0 -
Communication was constant. People were very nice and understanding. Explained everything as it was happening.
Returned Clean
My Experience - 5.0/5.0 -
Great work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Was told the check engine light was off but it was still on. No worries. I already traded it in.
Customer Service - 5.0/5.0 -
Appreciated being notified on every step being taken in repairing my vehicle! Thank you Caliber team!!
My Experience - 5.0/5.0 -
The team did an excellent job. My vehicle looks great. When I called all my questions were answered quickly.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional, courteous and efficient with ins. Paperwork . thank you.
Customer Service - 5.0/5.0 -
Great staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
My second time, and highly recommend this Caliber! Mike, and his Team are “ The Best.”
Repair Quality - 5.0/5.0 -
The Very Best! I rate them a 10, and would give them Higher, if I could! Excellent Service, and everyone there knows exactly how to Treat a Customer with Professionalism, and Respect! I highly Recommend Caliber!
Customer Service - 5.0/5.0 -
Total 💯percent Excellence, and Professionalism!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really appreciate the status updates. The car looks great.
Likely to Recommend - 5.0/5.0 -
A lot of our friends recommended you
Repair Quality - 5.0/5.0 -
Car looks great
Customer Service - 5.0/5.0 -
Great experience with Caliber.