Caliber - Rome Ny
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Few scratches in paint, debris under clear coat. Lost my keys.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Thank you for doing a great job on my car. Loved your service, staff and communication. Five star service all the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful. Looks brand new
Customer Service - 5.0/5.0 -
So polite, kept me informed the whole time. Used an umbrella when raining. Loved it
My Experience - 5.0/5.0 -
I received updates via text informed me on the progress of my repairs on my vehicle. The repairs were completed and my vehicle looks new again. Assistance with a rental vehicle helped to ease the extra stress and made it easier. Thank you.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I absolutely think your service was great always kept me updated and got things completed as quickly as possible. Thank you and I will recommend you with anybody asks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks amazing
Customer Service - 5.0/5.0 -
Always kept me updated and they estimated time of being finished was real close. Thank you so much and I will use you again if I need to.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
The work came out great. They had some issues with employees, so it took longer to complete the job, but I'm happy with the results.
Customer Service - 5.0/5.0 -
The manager was very professional and transparent from start to finish.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a very good job
Customer Service - 5.0/5.0 -
They all were very nice
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything turned out perfect, almost like brand new again. Everyone was so professional and easy to work with and the updates were great too. Thank you for a wonderful experience.
Likely to Recommend - 5.0/5.0 -
They were great
Repair Quality - 5.0/5.0 -
They did a great job
Customer Service - 5.0/5.0 -
Very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Only complaint I would have is the car wasn't done when it was supposed to be.
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you , Traveler's , also Caliber's Body Shop was very ( Professional ) , please remember I own a 2015 Subaru .
Customer Service - 5.0/5.0 -
Thank you , yes , Caliber's answered my questions and handled (all) paperwork .
My Experience - 5.0/5.0 -
The team I worked with were great they kept me informed as to the progress of my repairs , very professional,