Caliber - Roseville MI

4.9 (591reviews)
97%
25825 Gratiot Ave,  Roseville,  MI  48066

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (591)

My Experience

Process was efficient and a great experience.

Likely to Recommend

Repair Quality

Service was efficient and excellent!

Customer Service

Regular updates provided by text and phone and courtesy from all.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Caliber Collision was amazing from start to finish! Everyone was great, kept us informed about the progress on our Jeep, workmanship was excellent, repairs were finished early & we will definitely recommend them! Thank you Caliber Collision!

Likely to Recommend

We were extremely pleased & definitely will use &/or recommend again!

Repair Quality

Excellent - They kept us informed on the progress multiple times. The mechanics were very knowledgeable, thorough and finished the job early. You can’t even tell that had been hit. Great job mechanics!

Customer Service

Excellent service from the first phone call to set the appointment & to the day we could pick up our Jeep. They kept us informed on the progress multiple times. The mechanics were very knowledgeable, thorough and finished the job early. The office personnel are super friendly & when we left there we felt as if we had made new friends. Thank all of you at Caliber Collision in Roseville, Mi!

Returned Clean

My Experience

The entire experience was super professional, welcoming, and low stress. The regular updates, kind and friendly staff, and amazing final result all surpassed expectations. Top flight.

My Experience

Likely to Recommend

Repair Quality

I will recommend yoi

Customer Service

My Experience

It was an easy in. Easy out. Fast efficient service. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good job very happy 😊

Customer Service

Great

Returned Clean

My Experience

Caliber Collision gave me the best experience I could ask for. They communicated greatly. The work was done in a timely fashion. The work was also done to the most professional manufactured standard. They were truthful about all expectations regarding time. I spoke with a guy name Steve who was very knowledgeable and professional. He was also patient and outgoing. I definitely recommend Caliber Collision 10/10

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Totally satisfied customer!!!! They did an EXCELLENT job, highly professional!!!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Absolutely the best collision shop! Very honest. Loved the updates I received as they were working on my car!

Likely to Recommend

Repair Quality

Wonderful service and the people that work there!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They were quick, informative, skilled and friendly. A very positive experience, considering it was an accident!

Likely to Recommend

Repair Quality

It was done well, on time, Car looks new.

Customer Service

Friendly, communicative, easy to get to see, informative. I'd guess they like their job/work.

My Experience

Service was excellent from start to finish. Beginning with the estimate to the customer service I received when I brought my car in to when I got it back. The part that was fixed looked brand new. Very satisfied client!

Likely to Recommend

Yes with out a doubt

Repair Quality

One of the best I’ve seen great work done on my car the shop was is well run very professional

Customer Service

I would recommend with out a doubt

Returned Clean

My Experience

The wrong door was installed and it doesn’t fit. Gaps and over hangs, trim is not secured.

My Experience

Caliber Collision was a pleasure to work with. The drop off process was very easy. Shannon was very thorough in explaining the full repair process and going over paperwork with me. Shannon kept communication on updates with me via phone calls and automated text messages. I had minor damage due to a small accident, so my vehicle was repaired in just a few days. I dropped it off Monday, repairs started Tuesday and my vehicle was ready for pick up by Friday. My husband and I would definitely recommend Caliber Collision to others and would do business with them in the future. Although we hope to not need their services for a VERY long time lol.

My Experience

Excellent service all around. Very happy I took my car to Caliber Collolision!