Caliber - Roseville MI

4.9 (591reviews)
97%
25825 Gratiot Ave,  Roseville,  MI  48066

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (591)

My Experience

Very great experience with Caliber Collision. Shannon and Steve kept me well informed throughout the process. They are very sweet and understanding people. My car was in great condition, inside and outside, upon me receiving it back. Would highly recommend to friends and family!

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Likely to Recommend

This location and its staff are now like family, I will be using Caliber for everything car related, assuming the service falls within company policy.

Repair Quality

Customer Service

The staff is amazing, especially Steve and Shannon. Both are very communicative and helpful.

Returned Clean

My Experience

My Experience

Likely to Recommend

Yes I will

Repair Quality

Good work done

Customer Service

Very nice folks understanding answer my questions very good I will go back thank you

Likely to Recommend

Repair Quality

Looks good

Customer Service

Very professional. Very happy

My Experience

We had the best experience ever Shannon was the best answered every question we had and went above and beyond. We got updates and phone calls all thru.. she turned are bad experience into a happy ending..very please and would give her 10 thumbs up ....

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Customer Service

We had the best service ever ..everything was perfect they no how to treat there customers

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Returned Clean

My Experience

Great work in a timely fashion!

My Experience

The communication during the repair process, thru daily texts, was terrific. The car looks great! Steve and crew showed dedication to make my Ford look like new. Highly recommended!

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My Experience

Really happy, in fact I'm amazed with what your team has done for me. From the first phone call to the final key return, I knew I was In great hands. They were all super in tune with every detail, they dug deep and made absolutely sure that my truck was restored to what I feel like is better condition than even before my accident. When I dropped my truck off they immediately took it into the garage to keep it out of the weather. They also wheeled my bicycle to the front, super kind to say the least. Also I really appreciated the constant communication I wasn't worried about my truck a single bit while it was there, awesome job everyone I really cantvthank you enough for the excellent work and great experience!

Likely to Recommend

Repair Quality

Great job guys, the truck is like brand new, totally amazing. I appreciate the hard work, it really shows. It's do nice having it back, thanks for making it possible!

Customer Service

Returned Clean

My Experience

Staff was welcoming and helpful. The shop did a great job reparing the damage from the accident. Very impressed with how well they painted matched to the factory color with the flake. Turn around time was faster than expected.

My Experience

Good experience!!

My Experience

They did a wonderful job and I got my truck back earlier than expected!!! Absolutely will recommend and if I have any other issues I would definitely be a return customer. I read the previous reviews which made me choose them to repair my truck and they were spot on thank you Shannon for being so thorough and helpful she's just amazing!! Thank you to all the staff for your hard work!

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Returned Clean

My Experience

I have been a customer for years and always enjoy the experience. Steve and Shannon are awesome and always inform me through the process. The staff I don't see, always make my car flawless.

My Experience

Very good experience, Steve Watson made the process very easy.

Likely to Recommend

Repair Quality

High quality repair, excellent customer service

Customer Service

Consistently kind customer service

Returned Clean

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