Caliber - Runnemede

4.8 (3,721reviews)
96%
904 N Black Horse Pike,  Runnemede,  NJ  08078

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,721)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional service quality, with many noting their vehicles look better than new after repairs. The shop excels in communication, providing regular updates via text and phone calls throughout the repair process. Staff members are frequently described as professional, friendly, and knowledgeable, going above and beyond to ensure customer satisfaction. Timeliness is a major strength, with many repairs completed ahead of schedule. Customers appreciate the thorough explanations of repair processes, seamless insurance handling, and attention to detail including vehicle cleaning and detailing services.
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"Super friendly and helpful staff. Car finished beautifully and done before the date they quoted. Super easy using my insurance and rental ..." Read more
"The car looks like new! The service is fantastic, the people are competent and friendly, and the business ..." Read more
"This place is amazing. They take care of everything for you."
"The job they did on my car was excellent."
"Excellent repairs, the car looks like new!"
"Actually four days ahead of schedule…amazing"
"I was told it would be ready by July 9th. Instead I was able to pick it up on June 30th."
"Work on my vehicle was done several days ahead of projected completion date."
"It was completed 5-6 days earlier than the estimated day."

My Experience

Matthew was great to work with. Kept me informed every step of the way. Knowledge and courtesy. Every company should have an employee like him. Very satisfied. Receptionist at the front desk was also great.

Likely to Recommend

Would recommend working with Matt, every company should have an employee like him!

Repair Quality

Very pleased with the work. Matthew was excellent to work with. I was kept informed every step of the way. His service was exceptional along with front desk.

Customer Service

Very pleased with the work. Matthew was excellent to work with. I was kept informed every step of the way. His service was exceptional along with front desk.

Returned Clean

My Experience

Expressed how I only had until Monday without adding extra to my funds and getting a rental. Got the car turned over in time. So very thankful

My Experience

Great experience, I love the updates via text message. It really helped and am glad to have my car fixed by you guys at Caliber Collision

Likely to Recommend

Repair Quality

Customer Service

My Experience

I appreciate the attention to detail. Thank you for making my Jeep look like it never had any damage.

Likely to Recommend

Neutral…

Repair Quality

It was okay. Some imperfections in the paint and air bubbles trapped in the decal. The repaired area gaps for the hood and fender are slightly off.

Customer Service

Customer Service was good. They communicated well during the entire process.

My Experience

Shout out to my guy Brandon. Very professional, stayed in touch and my car looks amazing!! Thanks Caliber Collision. You guys are top notch!!

My Experience

Excellent work and Matt kept me in the loop every step.

Likely to Recommend

Repair Quality

Excellent

Customer Service

Excellent

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Communication was great and everyone was very friendly

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Always very easy and informed when dealing with them

Customer Service

Staff is always friendly and keeps you informed when you call

Returned Clean

My Experience

Brandon was awesome. No complaints with my repairs. He ensured that I was provided with updates every step. From start to finish Brandon made sure my car was in and out.

Likely to Recommend

Repair Quality

They did an amazing job with fixing the car and they did it very fast. They also had great customer service

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I am completely satisfied with the repair of my Nissan Rogue. Brandon took the stress out of the whole thing by keeping in touch with status updates. My bumper looks better than before! Thank you Brandon!

Likely to Recommend

I would definitely recommend Caliber Collision.

Repair Quality

Looks perfect!

Customer Service

Having your car repaired after an accident is stressful. From the beginning I felt at ease at Caliber Collision in Runnemede. Brandon kept me updated regularly. My vehicle looks great. I would definitely recommend Caliber Collision! Thanks Brandon!

My Experience

All the staff were very professional and polite , the service was excellent and Matt was very attentive during from beginning to end thank you Matt

My Experience

Likely to Recommend

Repair Quality

Matt was great

Customer Service

Returned Clean

My Experience

Highly disappointed with Caliber Collision. The body repair and panel alignment were not done properly, and the aftermarket passenger-side headlight they installed has already stopped working. My experience with Matthew was also frustrating—he was rude, did not seem to understand or address my concerns, and the quality of the work was poor. Overall, the workmanship and customer service were disappointing. I would not recommend this body shop.

Likely to Recommend

Repair Quality

Highly disappointed with Caliber Collision. The body repair and panel alignment were not done properly, and the aftermarket passenger-side headlight they installed has already stopped working. My experience with Matthew & Brandon was also frustrating— they were always rude, unprofessional and did not seem to understand or address my concerns, and the quality of the work was poor. Overall, the workmanship and customer service were disappointing. I would not really recommend this body shop.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Matthew Rodilosso was very nice and went through everything with us. He told us the car would be ready by the end of the week. He had it done by Wednesday. And it was a great job. The car look wonderful. Thank you!

Likely to Recommend

Repair Quality

Matthew Rodilosso was wonderful. Got my car back fast and looking beautiful. Thank you so much!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service