Caliber - Salisbury - North

4.8 (535reviews)

98%

(443) 736-1081

2323 Centre Dr, Salisbury, MD 21801

98%

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2323 Centre Dr
Salisbury, MD 21801

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About Caliber - Salisbury - North

See Photos

2323 Centre Dr
Salisbury, MD 21801

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (535)

Sort By:
Newest
Rating

396 Customers Rated

5 Stars

62.8% Complete

(336)
4 Stars

6.7% Complete

(36)
3 Stars

1.9% Complete

(10)
2 Stars

0.6% Complete

(3)
1 Star

0.9% Complete

(5)
< 1 Star

1.1% Complete

(6)

Customers say

Overall Customer Satisfaction

Customers consistently praise Caliber Collision for exceptional service quality, with many highlighting the outstanding communication throughout the repair process via regular text updates and phone calls. The timeliness of repairs frequently exceeds expectations, with numerous customers reporting their vehicles completed days or even weeks ahead of schedule. Quality of work is consistently described as making vehicles look like new, with professional paint matching and thorough repairs. Staff professionalism and friendliness receive high marks, with customers appreciating the knowledgeable and courteous service. The facility maintains high cleanliness standards, often returning vehicles cleaner than when dropped off. However, some customers noted minor issues such as incomplete repairs, communication gaps, or cleanliness concerns that required follow-up visits.

Select to learn more

Service Quality
Timeliness
Communication

"... coordinated seamlessly with my Insurance company. The repair was done in a very reasonable amount of time and my car looked like new. They gave me a life time ..." Read more

"Very professional and a great job on my carlike it never even happened .thank you for a wonderful ..." Read more

"Great work and great customer service. Was always in touch with me and informing me on ..." Read more

"Truly Outstanding Service and Outstanding Customer Service."

"... Centre dr. In Salisbury Md. I have changed my mind. Courteous, professional and skilled. Will recommend to everyone!" Read more

"Actually earlier than expected."

"The van was finished 10 days earlier"

"Before the promised date, which we greatly appreciated!"

"Earlier than expected"

"It was a few days earlier than expected and I was very appreciative."

"... warranty on the work they did. But most of all, I was impressed by the regular emails sent to keep me posted on the progress of the repairs. I highly recommend ..." Read more

"Love the amount of communication throughout the process! It wasnt excessive, just enough to keep ..." Read more

"Great communication and transparency throughout"

"Seamless experience! Great communication and our car looks like new! Highly recommend!"

"The communication was top-tier. The service was impeccable, and my car was absolutely ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... coordinated seamlessly with my Insurance company. The repair was done in a very reasonable amount of time and my car looked like new. They gave me a life time ..." Read more

"Very professional and a great job on my carlike it never even happened .thank you for a wonderful ..." Read more

"Great work and great customer service. Was always in touch with me and informing me on ..." Read more

"Truly Outstanding Service and Outstanding Customer Service."

"... Centre dr. In Salisbury Md. I have changed my mind. Courteous, professional and skilled. Will recommend to everyone!" Read more

"Actually earlier than expected."

"The van was finished 10 days earlier"

"Before the promised date, which we greatly appreciated!"

"Earlier than expected"

"It was a few days earlier than expected and I was very appreciative."

"... warranty on the work they did. But most of all, I was impressed by the regular emails sent to keep me posted on the progress of the repairs. I highly recommend ..." Read more

"Love the amount of communication throughout the process! It wasnt excessive, just enough to keep ..." Read more

"Great communication and transparency throughout"

"Seamless experience! Great communication and our car looks like new! Highly recommend!"

"The communication was top-tier. The service was impeccable, and my car was absolutely ..." Read more

Tonya (GMC owner) reviewed 7/30/26

Hands down no where else

Fantastic experience all around. Having 2 vehicles there simultaneously was a challenge but they made it work !!!!

All staff was professional

Jeannine (Hyundai owner) reviewed 7/28/26

Sha'nya (Honda owner) reviewed 7/24/26

Never had problems after Caliber Collision did repairs to my vehicle. Very satisfied!

Ashton (Ford owner) reviewed 7/23/26

9/10 they did an amazing job it did take a while but that was because of unforeseen damage and only complaint is now my backup camera doesn’t have any lines and it’s just a camera and when I looked up how to fix it it says take to dealership. So that’s annoying buts it’s not a big deal and I’ll get it fixed when I get an oil change. Overall 90% satisfied with how it turned out.

Mark (Toyota owner) reviewed 7/22/26

Car looks great.

Larry (Nissan owner) reviewed 7/22/26

Was ok

No problems

Good service

Megan (Honda owner) reviewed 7/20/26

very professional service

Keyauna (Kia owner) reviewed 7/20/26

Harry (Mazda owner) reviewed 7/20/26

They kept me informed on every step of the repair

Erich-D (Toyota owner) reviewed 7/16/26

William (RAM owner) reviewed 7/13/26

Jerdy (Ford owner) reviewed 7/13/26

Linda (Honda owner) reviewed 7/13/26

I was always updated at every step of the process

Donald (Hyundai owner) reviewed 7/9/26

Car was completed one week earlier than expected. Kept me updated often. Easy working with insurance.

Wish the car rental were closer, but it worked

Always kept informed, timely

Very professional

Allen (Chevrolet owner) reviewed 7/1/26

Communication was top notch start to finish. Truck was done 2 days earlier than anticipated. Explained everything when I picked it up and truck looks good as new.

Nyisha (Lexus owner) reviewed 7/1/26

Shane-And-Christi (Ford owner) reviewed 6/30/26

It was quick, easy, and the team kept us up to date with the process. It made things better knowing where we were in the process and how close we were to being done. The vehicle looks flawless. Couldn't have asked for better service.

Linda (Buick owner) reviewed 6/26/26

I was very pleased with Brian. He kept me updated with what was going on and I got my car back sooner than was expected.

I was very happy with my service.

April (Chevrolet owner) reviewed 6/22/26

Laura (Hyundai owner) reviewed 6/22/26

Fast and done right

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When leaving your vehicle, make sure the auto body shop completes a prior damage inspection to identify any scratches or dents not related to the accident.

Caliber - Salisbury - North

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Salisbury - North

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (535)

396 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?