Caliber - Salisbury
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Very good communication. Wayne stayed in touch throughout the process.
My Experience - 0.0/5.0 -
Paint job looks like it was not cut & buffed. Orange peel appearance. This is the same problem this body shop had when they repaired the left front door. It took 3 trips back to the shop to get it corrected. I hope this will not be the same experience. I
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The work was OK, but the paint job leaves a lot to be desired. This is the second time this truck was at caliber for repairs and it follows in the pattern as the first time. I had to take the truck back 3 times on the first repair to get the paint repaired correctly.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent job 👍 very professional and helpful Will let everyone I know that need repairs to come straight to you all rate you as number 10 thanks so much any problems are repairs will come to you thanks again.....
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional 😁 and take very good care of there customers would recommend anyone to them
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great, except over spray on tire, rear windows and the black part on my trunk
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice work, professional crew, with great attitude.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Wayne was great to work with!
Returned Clean
My Experience - 0.0/5.0 -
Repairs weren’t done correctly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Wayne in Salisbury was great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber was great, they checked the e car out before taking it. Made sure we were good to go with a backup vehicle before we dropped it off and made sure when we dropped it off, it wouldn’t just be sitting there. They kept me updated with progress with text messages and completed ahead of the projected time.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you very much, Caliber Collision Team. Mr. Wayne provided me and my wife with an exceptional service. The car runs smoothly almost as new. He also genuinely took time to listen to the minor noise that was coming out of our Hyunday Elantra, test-drove, and fixed the problem within 20 minutes. We appreciate you greatly, Mr. Wayne, for promptly fixing the problem. God bless you and your family!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wayne did a great job keeping me informed of the progress of the repair. The workmanship was excellent and the car looked brand new afterward!
Likely to Recommend - 5.0/5.0 -
Caliber Collision does excellent work and I will recommend the company to anyone in need of bodywork.
Repair Quality - 5.0/5.0 -
The repair work was flawless and my Mercedes looked like I just drove it off the showroom floor!
Customer Service - 5.0/5.0 -
My advisor Wayne kept me informed regarding the progress of the repair, greeted me when I arrived to pick up my car and went over the repairs with me.
Returned Clean
My Experience - 5.0/5.0 -
Good customer service and work was completed in a timely manner
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone at Caliber Collision was excellent and efficient. The receptionist was friendly and helpful. Wayne was professional and kept me informed on the status of my car the entire time they had it. It was excellent customer service all around. I am very pleased.
My Experience - 5.0/5.0 -
The repair to my car looks perfect, and was finished faster then expected. Everyone was very pleasant . I would definitely recommend this company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job from all those who were involved in the fixing of my Kia Soul that was involved in a hit and run accident. As I had never had an accident this was very confusing trying to find out what was going to happen. But they walked me through all aspects of repairs. They were very patient with my questions and I am truly grateful. Thank you again for your kindness and support.