Caliber - Salisbury - North
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent professional service!!! 😊
Likely to Recommend - 5.0/5.0 -
Yes I will
Repair Quality - 5.0/5.0 -
Great excellent job!!!
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
Great customer service. They kept me informed of the progress and the job was done perfectly. Thanks.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate your team sending me daily updates on the progress of the repairs and the courtesy and helpfulness of all those I had contact with. Thanks to all!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Service was good and very friendly and efficient staff. Impressed by the daily updates.
Customer Service - 4.5/5.0 -
Happy with repair but new part slightly darker in color but ok. Appreciated the daily updates.
Returned Clean
My Experience - 5.0/5.0 -
I was very satisfied with Caliber collision they went above and beyond that being said I had issues with Mitsubishi and their parts department what should have been a week long repair ended up being a month and a half all waiting on parts from Mitsubishi. This ended up costing me money because my insurance only covers 30 days for rental car.again this was no fault of Caliber Collision.I would use them again.
My Experience - 5.0/5.0 -
The communication with the techs were amazon and kept me updated every few days.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The right front tire needed air. The air service light was on.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was so nice at Caliber from the time I dropped the car off until I picked it up today. I called a few times with questions and they were very helpful. Declan called to say I had to pay my $500 deductible and I explained I had a credit award at Progressive and he asked if a rep could call and verify that. I called my rep, texted her, emailed and never got an answer. I called Declan back and he called his rep and verified that I did have a credit. If he hadn’t reached out I would still be waiting for Progressive to call them and verify the credit. Thank you so much for the beautiful repair job on my Honda. I will tell all my friends what a wonderful place Caliber is.
Likely to Recommend - 5.0/5.0 -
I would HIGHLY recommend Caliber to anyone who is looking for an excellent place to have their car or truck fixed after an accident.
Repair Quality - 5.0/5.0 -
They were wonderful!
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were friendly, polite, kept me consistently updated, and they did an excellent job on the repairs.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I was told by the estimator that if not all damage would be covered by insurance, I would receive a separate estimate for what would not be covered. I would have been willing to pay the separate estimate. However, I did not receive any estimate and assumed it would be covered. I would have preferred to have everything fixed and paid for by the time I received my car. Especially when the location is far for me, and I would no longer have the rental once repairs were complete. I do not wish to be contacted bc there is nothing that can be done at this point.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great guys to work with and my car looks great.
Customer Service - 5.0/5.0 -
Great guys to work with and my car looks great