Caliber - Salisbury - North
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Completely Satisfied!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks like new. The staff were very kind and helpful. Well done.
My Experience - 5.0/5.0 -
Great communication
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Great communication
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Repairs looked excellent, but took entirely too long. Took almost 2 months. Everyone was very polite and helpful though.
My Experience - 5.0/5.0 -
Bumper repair looks great. Work was completed in a timely manner with updates from technicians. Shop is clean and inviting. Keep up the good work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bumper repair looks great. Friendly shop and they handled all insurance matters. Would recommend.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
When I got my car back my driver side back window was completely scratched. The whole this is scratched and there are stretches on my door where the repairs were made.
Customer Service - 3.0/5.0 -
Communication was lacking.
Returned Clean
My Experience - 5.0/5.0 -
Great Job. Even greater people employed their
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Almost daily updates from Brian via text so I never had to call to check on the status. This is very important to a customer. I would have liked that my car was done sooner but the team did a great job on the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They did a great job with the car repairs. Communication was top knotch. The only negative was that it took more than the allotted time the insurance covered and I had to pay over $ 330.00 in car rental fees.
Customer Service - 4.5/5.0 -
I would recommend there services to others but mention the length of time it took to complete.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Communication was amazing, they kept me updated throughout the repair
Returned Clean
My Experience - 5.0/5.0 -
The repairs on my vehicle were completed quickly. I am very happy with the amount of communication I received and the high level of customer service. Everybody was very kind and made sure that I was happy every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Particularly pleased with the regular updates and the professionalism of the gentlemen we were in contact with. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Everything went smooth. The car was ready before the projected date which was a plus.. My concern is or just satisfaction. I’ve taken my car to have the oil changed and they have done a vacuum on the inside. They did nothing on the inside of the car which I think is just an extra touch. Also, they called to advise me. My car was ready for pick up 15 minutes before they closed and I was not in a location that I could’ve gotten there so I had to wait two business days because if it was New Year’s Day a holiday what you aren’t open
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Staff very courteous
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looked good that needed to be fixed on the truck.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff was polite and professional. Keep me updated on the status of my vehicle