Caliber - Salisbury
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job. Polite and courteous staff. I was very well pleased.
My Experience - 5.0/5.0 -
Great experience thanks to Alyssa and Mr. Wayne!!!!
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
I am please how my car came out. I also loved how i received text messages during the process as it made me feel secure. Lee was very informative and calming during the beginning to the end of the service. The only thing I would change is that a phone call would be nice with the office hours as I came to pick up my car on Monday and the office was closed but on the website it stated it was open till 5:30. Other than that no issues.
My Experience - 5.0/5.0 -
Happy with fast and friendly experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car was done in a timely manner, and it was clean. The job is beautiful. Had all the help I needed with Enterprise, and Wayne was THE BEST for information and attitude.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The job was beautifully done and Wayne was VERY helpful. Great to have Enterprise there to help. They even cleaned the car. GREAT
Customer Service - 5.0/5.0 -
Wayne was great.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and had excellent communication with me during the whole process.
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The original date for when my car was supposed to be done, was a month after I dropped it off. However, Caliber Collison was able to finish the repairs two weeks before that date, which I am extremely thankful for. I also appreciated the text updates I received regarding the process of the repairs. All the staff were very friendly and understanding.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Good
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very timely and looks like new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All I have to say is keep up the great work!!! 👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Customer service and communication were excellent. Such an easy process. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful customer service. Great communication and an easy process. Thank you!
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
They kept me informed with everything when they were changing stuff with my suv . Only thing I didn’t like was when the front desk lady question my mom when picking my car up because I was out of the country and I called caliber about her picking it up and they questioned her if she even had the money to pick my car up and did she even have 500 dollars on her debit card
My Experience - 5.0/5.0 -
The communication is always open keeping me in the loop.