Caliber - Salisbury
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The communication is always open keeping me in the loop.
My Experience - 5.0/5.0 -
The Caliber Collision staff were prompt and courteous. They kept me informed on all stages of the repair process. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The repair work was fine. It just took four weeks to get the correct part.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate the. Updates along the time frame of the repairs that was done. The hospitality that was given from the beginning to the end thank you all. I'm very happy to have my car back and it it looks like I just bought it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and kept me updated timely. Thank you
My Experience - 5.0/5.0 -
Couldn’t have done any better! Communication,timely and excellent repair work. Would definitely recommend to anyone within earshot
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wayne was very helpful and keeping me updated on the progress. They did an excellent job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wayne was very helpful and keeping me informed with updates . Excellent job !!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The rep Lee was very good at communicating everything with us.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Lee is the best. Kept me updated along the way and always had time to answer any of my questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lee is the best
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
They fixed my car very well! But they damaged my car's computer screen and said they won't fix it, so I looked for a lawyer!
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Great work on the car! Staff was pleasant with every interaction. And Lee kept me in the loop with the status of my car, which is extremely appreciated!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wayne was excellent to work with!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The back bumper didn’t fit the first time then when my car was completed on Friday the receptionist sent a text instead of giving me a courtesy call. Didn’t receive a phone call until Monday after 1pm during my work hours. Luckily my daughter was able to answer my phone and call me at work to let me know that the receptionist called and said that my car was ready.
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 1.5/5.0
My Experience - 5.0/5.0 -
Everyone that caliber collision was excellent Ava was very informative letting me know that my car was ready… Wayne did a fantastic job with the service he provided fixing my car I truly appreciate it…
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0 -
Didn’t always get back to me in a timely manner
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
They were regularly texting updates with progress or lack of progress on the repair. Gave many different expected pick up dates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks so much for a job well done