Caliber - Salisbury
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very professional crew that did a quick & excellent repair on my car’s damage . We were kept informed of the repair work being done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very proffesion
Likely to Recommend - 5.0/5.0 -
I have used Caliber before and the great service and workmanship was why we chose them again. Caliper prepared the estate, helped with the rental car, returning the rental car, and taking care of of all the logistics.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Was texted daily updates on repair progress or delays.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team at Caliber were very professional and kept me informed on the repairs. Lee was amazing and you could tell he really listened and cares about his customers. This was the 3rd vehicle that we have gone through Caliber my husband truck, my son truck and now my car. Very satisfied!
My Experience - 5.0/5.0 -
Lee and team were great, thank you!
My Experience - 0.0/5.0 -
I came to this body shop to fix my car which had been hit. They did a great job fixing my car, however my car key was given back to me broken. They said I gave them my key and it was loose but it never was. I did not really appreciate this, and now I have to spend up to $300 to get it fixed. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All went well. The car looks great!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I enjoyed being updated how far along they were with the repair, which was finished sooner than expected! Lee explained everything in detail and was quick to get me back in my car. Caliber Collision made this process so easy. I appreciate how clean my vehicle was when I picked it up, I was not expecting that! Thank you Caliber Collision!!!
My Experience - 5.0/5.0 -
Wayne was great with communication about the process and keeping us informed. Great job Wayne!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wayne and the team didn’t excellent job. Communication was on point and restoration looked great.
Likely to Recommend - 5.0/5.0 -
The workmanship and customer service
Repair Quality - 5.0/5.0 -
They,(Wayne) kept me informed as the process took place. I am very satisfied at this time, how my vehicle turned out on both claims!
Customer Service - 5.0/5.0 -
Wayne was my person who kept me informed of all as the process went.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
At this point, not the either of the Salisbury MD locations
Repair Quality - 2.0/5.0 -
From the initial appointment until completion there was a problem, customer service, communication, ordering of parts, etc.
Customer Service - 1.5/5.0 -
The beginning started out ok, then went down hill from there, no return calls and poor communication on their part
My Experience - 5.0/5.0 -
I appreciated the regular communication keeping me informed of the progress of my repair. Staff was patient and supportive when communicating in person. Thank you for the positive experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Courteous, patient staff. Great job communicating details and timeline of repair.