Caliber - Salisbury
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We are well pleased with this experience. Your timely service, friendly staff, and frequent email updates were greatly appreciated. Great job!
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
habing
Customer Service - 0.5/5.0 -
having problems with my car after 3 days of getting it
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I will use you again in the future if need be. I will also refer you to friends that may need any repairs. i was greatly satisfied with the service and the quality of my repairs.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My car took an extra 3 days and I had to call to find out what was happening.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Took too long
Customer Service - 4.0/5.0 -
I was not called with an explanation about the delay.
Returned Clean
My Experience - 5.0/5.0 -
Looks better than new and done faster than I expected. Everyone was very helpful, courteous and professional. Thanks!!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Work on the car was fabolous. Just information about my car was relaying slow
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really good work overall
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
You did excellent llwork. You constantly communicated with me of your work progress and what you were doing. I've never experienced this before. This is excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good service
Returned Clean
My Experience - 0.0/5.0 -
Too many things to type really. I was told at drop off it would take less than two weeks. Two weeks in I was told they got over spray on my dash and had to replace that. Then I was repeatidly told it would be done in a few days. Everone the day would come it was moved again. It took over a month for my car to come back. On the day I was supposed to get my car back I got a call that my touchscreen radio had been scratched. Now I'm waiting on that to come in to be replaced. Once I was able to look my car over I realized I still have over spray on my steering wheel, start button, and middle console . My dash wasn't pushed and locked all the way down. When I turned my defrost on dirt came out and went all over my dash. There is a piece missing from my gear area. My seats are filthy and the interior of my car is in much worse condition than I took it in. Even though the last few days they had it I was told it was in detail and clean up. My cameras were not set and I had to go to a Honda dealership to have them re set after pick up. Not sure if I'm missing anything becasue there was just so much that happened. This was a 3 week old car when they received it and the interior was perfect.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision provided grear professional service. They were able to repair my vehicle before the anticipated deadlinethe staff was very courteous.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service was great However I think it a long time pleased with repair