Caliber - Salisbury
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My car looks great. Wayne did a great job keeping me informed on the progress of the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fix the business hours on the website. It states 7:30-5:30. I went multiple times but they were not open. They finally told me their hours are 8-5.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wayne was awesome from when I dropped off my car, to keeping me informed step-by step, to when work was completed and ready to pick up my car. Great customer service and pleased with repairs, plus surprisingly happy with the timeliness of getting it done.
Customer Service - 5.0/5.0 -
Wayne is awesome.
Returned Clean
My Experience - 5.0/5.0 -
Great job and completed it ahead of time will definitely recommend you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looks great, Thankyou all for taking the care in fixing my car. Not gonna be perfect , however I’m very happy with the results. Again thankyou.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have done this already.
Repair Quality - 5.0/5.0 -
Friendly and VERY competent. The work is professional . The car is clean and always beautifully done. THE BEST!
Customer Service - 5.0/5.0 -
Theu keep up with great and clear communication.
My Experience - 5.0/5.0 -
We are very impressed with the quality of the repair of our car. It was helpful. Also having the Texts routinely sent to keep us alerted to the progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Totally satisfied, cannot tell that the car was in an accident
Customer Service - 5.0/5.0 -
Friendly and professional service, text messages on the car progress. They were very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very happy to receive updates on happenings with my car. Wayne took the time to answer my questions about collision repair and I appreciate it. Thank you.
My Experience - 5.0/5.0 -
Lee kept me informed on everything with our vehicle. It took longer than expected due to parts but we are very satisfied with a job well done.
My Experience - 5.0/5.0 -
My experience with Caliber Collision from beginning to end was truly excellent. We have GEICO insurance, and their partnership with Caliber Collision and Enterprise made the entire process seamless and stress-free. Everything—from the initial estimate to the repairs and communication in between—was smooth and well organized. Our damage adjuster, Andrew Lee, kept us informed every step of the way through text, which we really appreciated. Enterprise even went above and beyond by dropping the rental car off to us, which made things so much easier during an already stressful time. Every single person we interacted with, including the receptionist, was kind, professional, and helpful. Thank you to the entire Caliber Collision team for such a great experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My Caliber contact person, Wayne, was in constant contact with me to let me know the status of my car repair. All repairs were completed in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Well from day one I had the best experience with Mr Wayne his communication and staff was great. Wayne help me with everything I needed and more. Highly recommended Wayne. If I had to put it in a easier way caliber collision and Wayne was a 10 out 10 for me hope you have great day.
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
At first I was fully satisfied but when I look closely I see that they painted the car with the doors open and the paint dust all over the interior of the car
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My horn doesn’t work now!!!