Caliber - Salisbury
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Always do a great job when repairing my vehicle. Communication is always a great thing between customer and the tech and they do a good job at communicating and keeping the customer informed.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Wayne was great. Kept me up to date on how my car was coming. Would definitely recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Wayne was fantastic. Kept me up to date with how things were going
Returned Clean
My Experience - 5.0/5.0 -
Dealing with caliber was the best part of my experience getting my car service. They made my vehicle even look better than brand new. Even though the damage to my vehicle wasn’t my fault and I had to deal with a lot of other things. Caliber gave me the best service and their work is the best out there. Do not cheat yourself and deal with anyone else other than caliber.
My Experience - 5.0/5.0 -
Very helpful, knowledgeable good customer service
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent Service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff at Caliber that I personally dealt with Alyssa and Wayne, were exceptional. Her customer service and repore with customers is to be admired. Wayne's attention to detail and open lines of communication 👌. Being kept up to date every step of the way was wonderful and made us very confident with the work being done. Everything was timely as promised and overall exceptional work by all. All 10's for these two 😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wayne kept me informed about the progress as the repairs were made.
My Experience - 0.0/5.0 -
Sensor go off intermittently for no reason. Now the shop wants me to leave for review which leaves me without transportation.
My Experience - 5.0/5.0 -
Good job 👏
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0 -
Very good service
Customer Service - 5.0/5.0 -
Friendly
My Experience - 5.0/5.0 -
Mr Wayne was AMAZING AND I LOVED HIS PROFESSIONALISM AND HE WAS A KIND .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I don’t know where to begin! From meeting Alyssa at drop-off, it only got better and better. She was very welcoming and friendly and took the time to explain the process involved and answer any questions. Then I received a very nice phone call from Lee during which time we exchanged questions and answers and I was left with the knowledge that my van was in very caring hands. From then on, I was very surprised and delighted to receive daily text progress reports from Lee which I really appreciated! Then the best news came when I was informed that my van was ready for pick-up two weeks earlier than expected! I finally got to meet Lee in person which was a privilege and, again, I was surprised by the way he took the time to explain what and how they had done to repair my vehicle. Needless to say, I was looking at a four-wheeled miracle! It looked like a brand new van and I was very impressed and grateful! Even the paint is a perfect match which really amazes me! Not for an instant did I feel like this was a “business deal” but rather like a reunion with caring friends! Wonderful people - wonderful Company! Would highly recommend to anyone! PS - I couldn’t help but notice that my van is also a whole lot cleaner all over than the last time I saw it! Don’t know who was responsible but I really appreciate it! Thank you!
Likely to Recommend - 5.0/5.0 -
Absolutely would recommend !
Repair Quality - 5.0/5.0 -
Best Company ever! My Toyota van was damaged by a fallen tree limb during our recent blizzard. Two weeks after drop-off, I picked up a totally different-looking vehicle! No sign it had ever been damaged - even perfectly matched paint! The entire van was now clean and shiny and looked brand new! I was so impressed that I had to stop by my neighbor’s house to show it off before I took it home! The staff was outstanding! The fact that I received daily text messages on the repair progress was unexpected and very much appreciated! I highly recommend this Company to anyone needing repair service!
Customer Service - 5.0/5.0 -
The very best!!