Caliber - Salisbury South
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I posted my great experience with caliber on Facebook
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The customer service I received at caliber collision was excellent. Tammy and Eleanor facilitated the ease of my car repair process. Which was well needed because I had never dealt with a car repair of such caliber. I received both a verbal and written description of the services being performed, I was updated routinely, and they addressed all my concerns. Now to my experience, I was paying out of pocket for my rental car so time was of the essence for me. I dropped my car off to the shop on 11/9/2016 and was given a completion date of 11/29/16. Every time I received a call related to the update of my repairs I was eager to know would I be getting my car sooner than expected but they stuck to the date of 11/29/16. I received a phone call on the 28th saying my car would be ready for pick up the next day. On the 29th I went to pick up my vehicle and was told by Eleanor it was not ready because there were some "touch ups that needed to be done". At this time I was offered for the continuation of my rental car to be billed to the collision center. Fair enough, I accepted. My car was completed on the 30th. When I arrived to pick up my car I was given a inventory of the work that was done and I payed my bill. Eleanor retrieved my car and parked it in the front parking lot and handed me the keys. When I got in my car everything was intact how I left it. I went to press the start button and my car didn't start up. I tried again and still nothing. I immediately walked back in and described my concerns to Eleanor. She came out and tried starting it herself. After a period of hesitation my car finally started. Although I had never had the problem before we contributed the event to just a hiccup. After driving my car for 5 minutes I noticed the temperature gauge had started to creep up. Before I could turn around it read hot. I made it back to the collision center for them to pull it into the garage and realize they didn't put antifreeze into the car. Or that's what I was
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0
My Experience - 5.0/5.0 -
Very easy all I had to do was sign agreement and handed Mike the keys and he took care of the rest.He also kept me informed of the status of my truck via text msg which I thought was very nice and also he told what day I would get it back. Being an ex military men of 20yrs I would have to give Mike a Bavo Zulu thanks Mike
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very friendly and i was kept up to date on every repair as it was being done to my car.My car looks great. Thanks for the great work!
Likely to Recommend - 5.0/5.0 -
I had other work done about a year ago. You were recommended by my my insurance office. I was very pleased with the work.I was once again pleased with the work.