Caliber - Salisbury South

4.9 (3,674reviews)
97%
420 Snow Hill Rd,  Salisbury,  MD  21804

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Mercedes-Benz

Reviews (3,674)

My Experience

Loved the text messages with updates and it was done right on time.

My Experience

Fantastic!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

They could not get the parts fast enough

My Experience

My car was done when they said it would be. It looks like it is new. They provided regular updates. I would certainly use them again.

Likely to Recommend

Repair Quality

Loved that repaired my car so fast

Customer Service

Returned Clean

My Experience

I was very pleased that you kept me informed of the progress each step of the process. The pickup was cleaned and washed when I arrived to pick it up. The staff was friendly and helpful with any questions that I had.?

Likely to Recommend

Repair Quality

You kept me informed of the progress each day. When I picked up my vehicle it had been cleaned inside and out

Customer Service

Employees were very cordial and helpful

My Experience

Likely to Recommend

Repair Quality

Customer Service

The work was completely satifactory however, there was a lack of communication about how long it would take to complete the repair.

Returned Clean

My Experience

My Experience

Donald kept me in the loop throughout the process and made sure that all my concerns were addressed. Car looks absolutely amazing.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

I feel that they were trying to make money for Enterprise. I really don’t think it takes 9 days to repair . I had to pay over $450 out of my pocket for rental.

My Experience

The service was excellent. The continuing updates from Donald were very helpful in keeping me informed as to the progress. The young lady at the front desk was very friendly and a great asset to the company as to our first impression when entering the office. Overall, excellent service and excellent staff..

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The welcoming atmosphere and attitude was exceptional, from each person encountered by phone and in person. My vehicle problem was resolved in a very short time and I was kept informed the entire time.

Likely to Recommend

Repair Quality

Service was friendly, professional, efficient and timely.

Customer Service

Above

Returned Clean

My Experience

Excellent communication, very fast and complete repair.

Likely to Recommend

Repair Quality

Excellent communication and repair

Customer Service

Great communication

Returned Clean

My Experience

Great service, great people. I hope I never need them again, but it's nice to know they're there--just in case

Likely to Recommend

Repair Quality

Great job, guys!

Customer Service

Very pleased

Returned Clean

My Experience