Caliber - Salisbury South

4.9 (3,679reviews)
98%
420 Snow Hill Rd,  Salisbury,  MD  21804

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Mercedes-Benz

Reviews (3,679)

Likely to Recommend

10 out of 10 service!

Repair Quality

Excellent work! Car looks amazing! Customer service was top notch!

Customer Service

Customer service was great! Highly recommend!

Returned Clean

My Experience

Service was timely and constantly updated.

My Experience

Thanks so much .job well done i appriciate that for keeping arlerted throughout the job

My Experience

The staff was very professional and accommodating

Likely to Recommend

Repair Quality

Customer Service

Very pleased with the staff

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Good job

Repair Quality

Customer Service

Great job

Returned Clean

My Experience

Awesome Service !!!!!! Professional Work Done !!!!!!! Donald Was A" TOTALLY AWESOME PROFESSIONAL ESTIMATOR " I would recommend everyone to y'all. THANKS ONCE AGAIN

Likely to Recommend

Awesome

Repair Quality

Totally Awesome Job

Customer Service

Totally Awesome Job

Returned Clean

Likely to Recommend

Repair Quality

Communication was clear, timely, and frequent. Vehicle was ready to be picked up on the estimated completion date.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I like the text message updates, and I was pleased that my vehicle was done ahead of schedule

Customer Service

Returned Clean

My Experience

We appreciate Donald sending us updates on progress of the repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job on the repair very satisfied, can't tell there was any damage at all. Josh Owens kept me updated and went above and beyond. He is awesome at his job and a nice fella to work with. This location is very well managed. Will recommend Caliber and Josh Owens 100% Thank You, Rick Unruh

Likely to Recommend

Definitely recommend Snow Hill Rd Salisbury location and Josh Owens

Repair Quality

Awesome job

Customer Service

Josh Owens was great to work with he is a 25+ on your scale

Returned Clean

My Experience

It was fast, thx

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I received my updates from Josh as scheduled and phone calls when necessary.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone seem to be very professional. Your staff upfront was always courteous and had a smile. Josh always kept me informed step-by-step on what they were doing to my vehicle. it was so nice not having to call to find out what was going on with my car.. All I had to do was wait for Josh to text me and tell me what they were doing that day with the car.

My Experience

Excellent communication throughout, stellar customer service & accommodating.

My Experience

The cowl between the fender and windshield was destroyed while in your shop.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean