Caliber - San Antonio - Loop 1604
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
All of my window deflectors that were not damage were taken off my SUV. They wear replace with skinny ones that did not match my Nissan Xterra. When I asked Mike why they remove them he told me they needed to paint the car. They had to take them off and we're unable to put them back on. I asked him why he did not replace them with the same Nissan window reflectors. He told me because they no longer make them. When I left I called Nissan myself. They do make them and they have never been discontinued. I called Mike back and told him that they do make them and I gave him the item number to order them. They had my car for 36 Days the panel on the right side passenger side is not put together right so it's has a sharp point to the door. One of my granddaughters cut her hand on. So disappointed. Now I have to take time out of my busy schedule and come back and have the repairs done.
Customer Service - 2.5/5.0 -
I felt I was more of a nuisance for bringing the repairs to their attention than a customer
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 0.5/5.0 -
The paint was blotchy in certain areas. Also the driver side door does not close and sound the same as before and like the rest of the doors the same.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The customer service was great. They help me move my things from one vehicle to the other.
My Experience - 5.0/5.0 -
At the moment am satisfied so far with the body repair. Am proud of the Caliber Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I'm very happy and will be back if needed Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Service was outstanding good coomunication on repair progress on my vehicle. Will continue to use your service and will recommend you business to friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
On the vehicle return after competition, well it's to soon
Repair Quality - 3.5/5.0 -
Good work
Customer Service - 3.5/5.0 -
Good customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Jim was excellent. He really made this experience easy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mike did a great job with keeping me up to date on the progress of my car.
My Experience - 5.0/5.0 -
Very good job and fast I'll highly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated the continuous updates via phone and text, which indicated my vehicle would be ready on Tuesday, 10 January 2017. However I didn't receive a call or text confirming my vehicle was indeed ready for pickup on Tuesday. I happened to notice an email Monday night (09 January), which stated my vehicle was ready for pickup at 7:30am the next day. That last minute notification was problematic, because I would need someone to cover for me at work. It all worked out and it was a very minor issue in the end.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was in and out quickly for both the original drop-off and pickup of my vehicle
Customer Service - 4.0/5.0 -
Front desk staff and my repair coordinator were very good. My vehicle was in the shop for one week. I was given both phone call and text updates, indicating my vehicle would be ready on Tuesday 10 Jan 17. My only complaint and it's minor in the grand scheme of things, I didn't receive either a text or phone call confirming WHEN on Tuesday it was ready for pickup. I discovered an email Monday night saying to pick up my vehicle at 7:30am the next day, which provided little time to put plans into place.