Caliber - San Antonio - Loop 1604
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was 100% accommodating and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was so friendly and made the whole experience as easy as possible. Jim is great and communicates every step of the way!
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
I dropped my car off on Tuesday, Sept. 27th. There was body damage to the front drivers side, the tire pressure light was on, and the ac stopped working due to an accident. They had it for a total of 7 weeks and when we picked it up on Thursday, Nov. 17th- the body damage was fixed but the tire pressure light was still on, the AC still did not work, my spare tire was missing, and the check engine light came on as I was driving home. I called customer service and was told to drop it back off on Friday, Nov. 18th. We picked up back up on Tuesday, Nov. 29th and finally everything was fixed. They had my car for a total of 9 weeks. First off, there is no reason it should have taken 7 weeks in the first place, just to have me pick up my car with some stuff still not fixed and my spare tire missing. I called every week to check the status and I was told, oh it will be ready for paint this week, oh we are waiting on a part, oh the body guy quit so we are trying to get someone else to work on it. All BS! I have very unhappy and I will never take my car to cailber collision again or recommend them to anyone.
Customer Service - 1.5/5.0 -
see previous comments
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Overall, I am very impressed. This includes workmanship, reception, and customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good communication. Job was done ahead of schedule. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jim was very professional and kind to me. He kept sending me updates on my vehicle, Caliber completed the repairs 2 days ahead of schedule just in time for thanksgiving. I was overall satisfied with Calibers work and will highly recommend them in the future.
My Experience - 5.0/5.0 -
Good customer service. They gave me updates through phone calls and text messages. Happy with the results.