Caliber - San Antonio - Loop 1604

4.7 (9,402reviews)
93%
1603 West Loop 1604 North,  San Antonio,  TX  78245

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (9,402)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The team at Caliber Collision did a great job of walking me through the process. The coordinated pickups and drop offs, did great work on my vehicle and were courteous throughout the whole process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

It doesn't sound like my doors are completely sealed. I can hear the air coming in my car.

Likely to Recommend

Repair Quality

I don't think the sales on my door were put on properly. I can hear the wind coming in my car.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

John was amazing with communication and helpfulness

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Nathan (Nate) was so helpful and kept the communication going when it came to the status of my vehicle. The work that was done to the body of the vehicle was done very well! You can’t even tell that there was any damage done.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Nathan and staff provided a seamless process of scheduling, inspecting my damaged vehicle, and explaining the repair process, keeping me informed, and provided an estimated return timeline. The results were fantastic, good job, well done!

My Experience

Richard stayed in contact every step of the way, and was getting me updated about the status of my vehicle. He took his time to show me what was repaired when it wad time to pick up my vehicle. Thank you!

My Experience

From their professionalism to their quality of service, Caliber Collision and Nathan who guided me throughout the process, were wonderful people to work with and I am grateful for the work they did on my vehicle. It looks brand new and I’m in love with how it turned out.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Mr. Jonathon Kim were outstanding. He kept me informed on a daily basis from 5/11/26 the drop off until 5/26/26 finished. He escorted me to the car with an explanation of the finished product.

Likely to Recommend

Repair Quality

Mr. Jonathon Kim was excellent. He kept me informed on a daily basis concerning repairs until completion. He walked me to car to review the finished product. The contract stated they put windshield washer fluid in the washer unit. There was no washer fluid in the unit. How that’s no problem. He is an excellent advisor

Customer Service

Excellent advisor (Mr. Jonathon Kim)

Returned Clean

Likely to Recommend

Repair Quality

Every time I drive my car my screen keeps popping up blind spot malfunction . Yall replace the sensor for that. Called and left a message for my advisor the next day Chris left a message with receptionist . Still have not got a call back .

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I have no problems with the Repairs. They look like they were done perfect. I am disappointed that the inside of my car was extremely dusty, and I had to wipe it out with a wet cloth.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The car was repaired within one week and they drove it back home for us. Excellent service and would recommend to others.

Customer Service

Customer service was spectacular. I even enjoyed some popcorn while waiting!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean